State Hearing Requests

Why Request a Hearing: If you have applied for, have received, or are currently receiving benefits/services from an assistance program listed below and you receive a Notice of Action from a County or a letter from Covered California denying or reducing your benefits, or you turned in an application or other information and the county or Covered California did not act on it, you can ask for a State Hearing.

The Assistance Programs are:

Adoption Assistance Program
Adult Services
Assistance Dog Special Allowance Program
CalFresh
California Food Assistance Program (CFAP)
California Work Opportunity and Responsibility to Kids (CalWORKs) 
CalLearn
Cash Assistance Program for Immigrants (CAPI)
Child Welfare Services
Medi-Cal
County Medical Services Program (if your complaint is about scope of benefits)
Covered California
Emergency Assistance
In-Home Medical Care
In-Home Supportive Services (IHSS)
Interim Assistance for SSI applicants
Foster Care
KinGAP
Resource Family Approval
Trafficking and Crime Victims Assistance Program
Modified Adjusted Gross Income (MAGI Medi-Cal)
Multipurpose Senior Services Program (MSSP)
Personal Care Services Program (PCSP)
Refugee Cash Assistance
Repatriate Assistance Program
Special Circumstance Payment (State Supplemental Program)

How to Request a Hearing On-Line: Request a Hearing Online

How to Request a Hearing or an Expedited Hearing by Phone:

Call the State Hearings Division toll free (800) 743-8525 or Public Inquiry and Response toll free (800) 952-5253 or TDD (800) 952-8349

How to Request a Hearing or an Expedited Hearing by Phone for Covered California/MAGI Medi-Cal cases:

Call toll free (855) 795-0634 or Public Inquiry and Response toll free (800) 952-5253 or TDD (800) 952-8349

How to Request a Hearing in Writing: You may complete the "Request for State Hearing" on the back of the Notice of Action or put your request on a separate piece of paper. Please provide all requested information such as your full name, address, telephone number, the name of the county that took the action against you, the aid program(s) involved, and a detailed reason why you want a hearing. If you have trouble understanding English, be sure to tell us your language (and dialect) so we can arrange for you to have language assistance at the hearing. If you have chosen an authorized representative, be sure to tell us his/her name and address. If you wish, you may attach a letter in which you explain why you believe the county action is not correct. It is always a good idea to keep a copy of your hearing request.

Submit your request to the county welfare department at the address shown on the Notice of action, by mail to:

California Department of Social Services
State Hearings Division
P.O. Box 944243, Mail Station 9-17-37
Sacramento, California 94244-2430

By Fax to (916) 651-5210 or (916) 651-2789.

Contact Us:

How to Request a Hearing On-Line: Request a Hearing Online

How to Request a Hearing or an Expedited Hearing by Phone:

Call the State Hearings Division toll free
(800) 743-8525 or (855) 795.0634

Public Inquiry and Response toll free
(800) 952-5253 or TDD (800) 952-8349

How to Request a Hearing or an Expedited Hearing by Phone for Covered California/MAGI Medi-Cal cases:

Call toll free (855) 795-0634
Public Inquiry and Response toll free
(800) 952-5253 or TDD (800) 952-8349

How to Request a Hearing in Writing:

Submit your request to the county welfare department at the address shown on the Notice of action, by mail to:

 California Department of Social Services
 State Hearings Division
P.O. Box 944243, Mail Station 9-17-37
Sacramento, California 94244-2430

By Fax to (916) 651-5210 or (916) 651-2789.