Adult Protective Services (APS)
Each county has an APS agency to help elder adults (65 years and older) and dependent adults (18-64 who are disabled), when these adults are unable to meet their own needs, or are victims of abuse, neglect or exploitation.
County APS agencies investigate reports of abuse of elders and dependent adults who live in private homes and hotels or hospitals and health clinics when the abuser is not at staff member. (The Licensing & Certification program of the California Department of Health Services handles cases of abuse by a member of a hospital or health clinic.) County APS staff evaluates abuse cases and arranges for services such as advocacy, counseling, money management, out-of-home placement, or conservatorship.
Reports of abuse that occur in a nursing home, a board and care home, a residential facility for the elderly, or at a long term care facility are the responsibility of the Ombudsman's office which is administered by the California Department of Aging.
APS staff also provides information and referral to other agencies and educates the public about reporting requirements and responsibilities under the Elder and Dependent Adult Abuse Reporting laws.
These services are available to any elder or dependent adult regardless of income.
Where To Get Help
If you want to report elder abuse, contact your local county APS Office, (pdf). Abuse reports may also be made to you local law enforcement agency.
The following forms are to assist you in filing your report of suspected dependent adult or elder abuse. If you are employed by a financial institution, please complete form SOC 342. All other persons should complete form SOC 341.
- Report of Suspected Dependent Adult/Elder Abuse, SOC 341 (pdf)
- Translation: Spanish (pdf)
- Report of Suspected Dependent Adult/Elder Financial Abuse, SOC 342 (pdf)
- Services are available to any person, regardless of income.
- Services are available in all 58 counties.