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In-Home Supportive Services (IHSS) Quality Assurance (QA)
The California Department of Social Services, Quality Assurance Bureau provides leadership and oversight to county QA activities in the adminstration of the In-Home Supportive Services programs. This is accomplished through monitoring of county QA activities; updating regulations and related material on an ongoing basis to reflect current public policies and best practice methodologies; providing technical assistance to counties to promote a continuum of services designed to ensure the consumer’s well being, so that they may remain safety in their own home; and developing and supporting the Social Worker Training Academy to ensure that social workers and administrators are trained and understand their roles and responsibilities in the program.
- Social Worker Training
- Hourly Task Guidelines (HTG)
- Resources
- Fact Sheet on the Implementation of SB 1104
Released in Response to the "Senate Office of Oversight and Outcomes" Report - Stakeholder Information - Information on upcoming program changes.
- Archived Stakeholder Information: 2004-2008 IHSS Quality Assurance Stakeholder/Workgroup Information
For more information, please contact QA staff at IHSS-QA@dss.ca.gov.