IHSS Quality Assurance (QA)
The California Department of Social Services, Quality Assurance Bureau provides leadership and oversight to county QA activities in the adminstration of the IHSS programs. This is accomplished through monitoring of county QA activities; updating regulations and related material on an ongoing basis to reflect current public policies and best practice methodologies; providing technical assistance to counties to promote a continuum of services designed to ensure the consumer’s well being, so that they may remain safely in their own home; and developing and supporting the Social Worker Training Academy to ensure that social workers and administrators are trained and understand their roles and responsibilities in the program.
- Webcast: CDSS Quality Assurance Monitoring Review Process - Please note: if you are unable to hear the audio portion of the Webcast, please press F5, and you should begin to hear it.
- Hourly Task Guidelines (HTG)
- Fact Sheet on the Implementation of SB 1104
Released in Response to the "Senate Office of Oversight and Outcomes" Report
- Stakeholder Information - Information on upcoming program changes.
- Program Integrity
- IHSS QA Program Forms
For more information, please contact QA staff at IHSS-QA@dss.ca.gov .