Appeals Case Management System (ACMS)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
STATE HEARINGS DIVISION
BIDDERS' LIBRARY
PROJECT NUMBER 5180-186, RFP NUMBER 31291

PROJECT PLANNING AND DEFINITION DOCUMENTS


Project Plans

STATE HEARINGS BUSINESS PROCESS DOCUMENTS


Sample Use Cases

This is a sample set of use cases and does not represent the full set expected to be delivered to the contractor upon contract execution.

Current State Hearings System Reports, Notifications and Data Elements

EXISTING DEPARTMENTAL TOOLS


GENERAL PROVISIONS


REFERENCES



STANDARDS AND BEST PRACTICES