Welcome to the California Department of Social Services

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How SHD is Organized

The State Hearings Division, under the direction of the Chief Administrative Law Judge, is organized into several units. You can find mailing addresses and telephone numbers for all State Hearings Division offices by going to SHD Offices

List of the judges in the State Hearings Division - text only .

About Our Offices

We have four regional offices, each managed by a Presiding Judge, as follows:

  • Los Angeles Regional Office
  • Northern Valley Office / Northern Coastal Office
  • San Diego Regional Office (San Marcos)

Our other units, all located in Sacramento, are:

  • Office of the Chief Administrative Law Judge
  • Operations Support Bureau
  • Affordable Care Act Bureau / Disability Hearings Bureau 
  • Training, Quality Development & Special Projects Bureau
  • State Hearings Support Section

Operations Support Bureau

The Operations Support Bureau (OSB) is responsible for providing administrative support services to all SHD units, including budget preparation, computer services, personnel, contracts, statistical reports, and equipment inventory. OSB is also responsible for special projects, and maintenance of SHD’s custom computer application. OSB also provides a liaison with county welfare departments for case processing. Tracking rehearing requests.

Affordable Care Act Bureau/Disability Hearings Bureau

The Affordable Care Act Bureau (ACAB) is responsible for conducting hearings for Covered California / Disability Hearings Bureau (DHB) adjudicates disability and Magi-Medical claims under the Medi-Cal program.

Training, Quality Development & Special Projects Bureau

The Training, Quality Development & Special Projects Bureau is responsible for rehearing reviews, develop training and resource support for Administrative Law Judges division-wide, update and develop regulations packages and maintain effective working relationships with stakeholders, including programs, counties, and advocates. 

State Hearings Support Section

The State Hearings Support Section (SHSS) is responsible for prehearing and post-decision case processing. Prehearing processes include reviewing hearing requests, data entry to a computer system (mainframe), requesting position statements, scheduling hearings, and resolving postponement and reopening requests. Post-decision processes include ensuring agency compliance with released decisions.