Limited-English Proficient (LEP) Individuals and the CalWORKs Welfare -to-Work (WTW) Program

This ACL provides guidance and policies to counties to ensure that LEP participants receive the same level of services as other WTW participants during assessment and are assigned to WTW activities that meet their needs. This ACL refers to legal requirements set out in MPP §§21-109 and 21-115. It states: "..in accordance with MPP §21-115, assessments of LEP participants must be conducted in a language that the individual understands through appropriate and effective bilingual/interpretive services or translations and in a culturally sensitive manner necessary to communicate fully and effectively with the participants."

Other statements in this ACL include:

"County Welfare Departments must ensure that their contractors provide meaningful access to WTW activities and services. Provisions of MPP §21-115 apply regardless of the counties' use of contractors."

"Forms and other written material that the county uses for the provision of WTW services must be available at all local offices and offered to an applicant/recipient in the individual's primary language, when translated versions of these materials are provided by CDSS."