CFSR Case Reviews


The CFSR Case Review Unit is housed in the Children's Services Outcomes and Accountability Bureau. This unit provides programmatic guidance, training, technical assistance, and quality assurance to county Child Welfare and Probation departments completing qualitative case reviews.

The Federal Administration for Children and Families (ACF) provided guidance to states via IM-12-07 promoting the use of Continuous Quality Assurance (CQI) including the use of case reviews. As a result of increased awareness of CQI principles and the guidance from ACF, California began the process of building a case review process for Child Welfare. In 2013, the Federal Administration for Children and Families (ACF) modified Round 3 of the CFSR to allow states to conduct their own case reviews using the Federal Onsite Review Instrument (OSRI).

In August 2015, county Child Welfare Service and Probation agencies began conducting qualitative case reviews using dedicated case review and quality assurance staff. The CFSR Case Review Unit began providing technical assistance and a second level of quality assurance to ensure uniformity across all of the counties in the completion of the instrument.

The CDSS views these qualitative reviews as an essential component to county and state CQI processes.

The 2018 Performance Improvement Plan (PIP) baseline was established by reviewing 159 randomly selected Child and Family Services (CFSR) case reviews from twenty-three PIP monitored counties. The reviews were conducted between July 1, 2017 through June 30, 2018-. Cases were reviewed utilizing the On-Site Review Instrument located here: OSRI Tool. The 159 cases reviewed included: 127 foster care cases and 32 in-home services cases. These cases have received oversight from the Administration for Children and Families Division (ACF).  The PIP measurement counties are: Butte, Calaveras, Fresno, Imperial, Kern, Los Angeles, Marin, Nevada, Orange, San Diego, San Francisco, San Luis Obispo, San Mateo, Del Norte, Tulare, Solano, Yolo, Kings, Lake, Santa Cruz, Shasta, Merced, Riverside.  The PIP baseline will be used to measure progress towards the PIP goals.

The CFSR case review data reports provided here represent PIP baseline and non-baseline data. The data was pulled using the State Rating Summary Report feature in the Online Monitoring System (OMS) which is found on the CFSR Portal: www.cfsrportal.acf.hhs.gov.  The State Rating report displays an aggregated summary of the cases reviewed. The first report provides PIP monitored cases only and the second report provides a combination of PIP monitored cases as well as all cases completed by the county for the selected timeframe.

Butte - PIP Cases / All Cases

Calaveras - PIP Cases / All Cases

Del Norte - PIP Cases / All Cases

Fresno - PIP Cases / All Cases

Imperial - PIP Cases / All Cases

Kern - PIP Cases / All Cases

Kings - PIP Cases / All Cases

Los Angeles - PIP Cases / All Cases

Lake - PIP Cases / All Cases

Marin - PIP Cases / All Cases

Merced - PIP Cases / All Cases

Nevada - PIP Cases / All Cases

Orange - PIP Cases / All Cases

Riverside - PIP Cases / All Cases

San Diego - PIP Cases / All Cases

San Francisco - PIP Cases / All Cases

San Luis Obispo - PIP Cases / All Cases

San Mateo - PIP Cases / All Cases

Santa Cruz - PIP Cases / All Cases

Shasta - PIP Cases / All Cases

Solano - PIP Cases / All Cases

Tulare - PIP Cases / All Cases

Yolo - PIP Cases / All Cases

Contact Us

Children's Services Outcomes and Accountability Bureau
744 P St., MS 8-12-91
Sacramento, CA 95814
(916) 651-8099

For general questions regarding case reviews or to request technical assistance cwscasereviews@dss.ca.gov

For counties submitting information regarding completed cases ready for CDSS quality assurance CFSRQualityAssurance@dss.ca.gov

Quick Links

Case Inquiry Form
CFSR Case Review Resources

Case Review Related Training