Appeals Case Management System

Hello, the Appeals Case Management System (ACMS) is live! You can access the system here: https://acms.dss.ca.gov

Below you can find all the resources you need to assist you with using this new system.

We appreciate your comments or suggestions - send them to us at ACMS@dss.ca.gov

ACMS News

Sprint 79 was released on Saturday, October 11^th, 2025. See Release Notes for details on improvements.

ACMS Release Notes

• Release Notes - 10/11/2025 (Sprint 79)
• Release Notes - 09/13/2025 (Sprint 78)
• Release Notes - 08/09/2025 (Sprint 77)

Requesting Business Access to ACMS

County, Covered California, DHCS, Health Plans, and Professional Advocates that have appeals in ACMS can apply for business user accounts.

To get access:

1. Complete the ACMS Access Request Form for Business Partners.
2. Submit your completed form through your super-user to ACMS@dss.ca.gov. You may have the super-user send or cc your super-user.
3. If your agency does not have a super-user, or you do not know your super-user, please contact ACMS@dss.ca.gov.