Appeals Case Management System


Hello, the Appeals Case Management System (ACMS) is live! You can access the system here: https://acms.dss.ca.gov

Below you can find all the resources you need to assist you with using this new system.

We appreciate your comments or suggestions - send them to us at ACMS@dss.ca.gov


ACMS News

During the COVID-19 crisis, State Hearings will only be conducting Phone Hearings.

Sprint 31 was released on Saturday, June 20. See Release Notes for details on improvements.


ACMS Release Notes


Requesting Business Access to ACMS

County, Covered California, DHCS, Health Plans, and Professional Advocates that have appeals in ACMS can apply for business user accounts.

To get access:

  1. Complete the ACMS Access Request Form for Business Partners .
  2. Submit your completed form through your super-user to ACMS@dss.ca.gov. You may have the super-user send or cc your super-user.
  3. If your agency does not have a super-user, or you do not know your super-user, please contact ACMS@dss.ca.gov.

Contact Us

State Hearings Division
Appeals Case Management
744 P Street
Sacramento, CA 95814
acms@dss.ca.gov

Forms and Templates

Quick Links