Appeals Case Management System
Hello, the Appeals Case Management System (ACMS) is live! You can access the system here: https://acms.dss.ca.gov
Below you can find all the resources you need to assist you with using this new system.
We appreciate your comments or suggestions - send them to us at ACMS@dss.ca.gov
State Hearings is only conducting phone and video hearings at this time. You may request a phone or video hearing at your county office if you do not have access to a phone or internet connected device like a smart phone, tablet or computer.
Sprint 63 was released on Saturday, October 7, 2023. See Release Notes for details on improvements.
ACMS Release Notes
Requesting Business Access to ACMS
County, Covered California, DHCS, Health Plans, and Professional Advocates that have appeals in ACMS can apply for business user accounts.
To get access:
- Complete the ACMS Access Request Form for Business Partners.
- Submit your completed form through your super-user to ACMS@dss.ca.gov. You may have the super-user send or cc your super-user.
- If your agency does not have a super-user, or you do not know your super-user, please contact ACMS@dss.ca.gov.