CalSAWS Stakeholder Engagement Meetings

Through the Statewide Automated Welfare System (SAWS) consortia, the state and counties provide health and human services benefits to over 13 million Californians. The State is currently working in partnership with the federal government to consolidate multiple consortia systems and functionality into one single system: California Statewide Automated Welfare System (CalSAWS).

California, its counties, and stakeholders have a decades-long partnership and commitment to excellence in service delivery for its Health and Human Services programs. This partnership is built on effective communication, transparency, and shared the objective of serving tens of millions of vulnerable Californians. The CalSAWS will be the primary automation system for delivering benefits such as CalFresh, CalWORKs, Medi-Cal and others. The CalSAWS design and development process is improved through meaningful stakeholder, client, and advocate input on elements that impact the consumer experience.

Pursuant to Chapter 35, Statutes of 2018 (AB 1811), representatives from the California Department of Social Services (CDSS), the Department of Health Care Services (DHCS), the Office of Systems Integration (OSI), the SAWS consortium, and the counties will meet with advocates, clients, and other stakeholders will meet at least quarterly, to review the development status of the CalSAWS project. Meeting agendas are established based on input from all parties. CDSS, DHCS, OSI, and the SAWS consortia shall engage with stakeholders to discuss current and planned functionality changes, system demonstrations of public portals and mobile applications, and advocates’ identification of areas of concern, especially with the design of public-facing elements and other areas that directly impact clients. Please submit agenda topic recommendations to CalSAWSStakeholderEngagement@dss.ca.gov.

Stakeholder Engagement

Please join us for the next CalSAWS quarterly stakeholder meeting on the third Wednesday of every third month. This meeting will be held virtually through Webex. Please click here to join the webinar. Meeting materials will be available in advance.

2023 CalSAWS Stakeholder Meeting Schedule

  • Wednesday, March 15th, 1-3pm
  • Wednesday, June 21st, 10am-12pm
  • Wednesday, September 20th, 10am-12pm
  • Wednesday, December 20th, 10am-12pm

For additional stakeholder engagement opportunities with other CDSS program areas, please visit our CDSS Stakeholder Resources webpage.