CalSAWS Stakeholder Engagement Meetings

Through the Statewide Automated Welfare System (SAWS) consortia, the state and counties provide health and human services benefits to over 13 million Californians. The state is currently working in partnership with the federal government to consolidate the existing three consortia systems and functionality into one single system: California Statewide Automated Welfare System (CalSAWS). This consolidation will heavily leverage existing investments in technology, rather than building a new system.

California, its counties, and stakeholders have a decades-long partnership and commitment to excellence in service delivery for its health and human services programs. This partnership is a relationship built on effective communication, transparency, and a shared vision of service to millions of low-income and vulnerable Californians. The CalSAWS will be the primary automation system for delivering benefits for several decades. The CalSAWS development process will be improved through meaningful stakeholder, client, and advocate input on elements that impact service delivery.

Pursuant to Chapter 35, Statutes of 2018 (AB 1811), representatives from the California Department of Social Services (CDSS), the Department of Health Care Services (DHCS), the Office of Systems Integration (OSI), the SAWS consortium, and the counties will meet with advocates, clients, and other stakeholders will meet at least quarterly, to review the development status of the CalSAWS project. Meeting agendas will be established based on input from all parties. CDSS, DHCS, OSI, and the SAWS consortia shall engage with stakeholders to discuss current and planned functionality changes, system demonstrations of public portals and mobile applications, and advocates’ identification of areas of concern, especially with the design of public-facing elements and other areas that directly impact clients.

Our next quarterly meeting is September 21, 2020 from 9am-12pm.

You can join the meeting from your computer, tablet or smartphone by clicking the following link:

You can also dial in using your phone:

Dial-In Number: +1 (571) 317-3122

Access Code: 556-877-261

Note: For individuals calling in, you may need to press *6 in order to mute/unmute your phone

Contact Us

744 P Street MS 8-5-46
Sacramento, CA 95814
(916) 654-2114

Consortium Request for Policy Clarification (CRPC)

Stakeholder Meeting Materials

Documents for November 2nd, 2018 Meeting

Documents for January 23rd, 2019 Meeting

Documents for April 30th, 2019 Meeting

Documents for August 28, 2019 Meeting

Documents for November 18, 2019 Meeting

Documents for February 25, 2020 Meeting

CalSAWS Migration Documentation

Advocate White Papers

Request for Proposal (RFP) Documentation