CFSR Case Reviews

CFSR Case Review Dashboard

The CFSR Case review dashboard is a tool that can be used as a quick look up to determine the percentage of county strengths collected and reported in the CFSR Online Monitoring System (OMS) as entered in the Onsite Review Instrument (OSRI).

These data are from the State Rating Summary Report which display the County performance – California percent of reported strengths for each of the 18 Items in a given time period. For this release, the data were extracted on April 24, 2020 for PUR Start Dates Apr 1, 2018, Jul 1, 2018, Oct 1, 2018, and Jan 1, 2019. The data are for all case types, all case review dates, all reasons for agency involvement and filtered by case status equal to case complete or approved and final.

The Dashboard contains four pages. Data can be filtered by county by selecting the county of choice on each page. Each page also displays the California PIP Goal percentage, the percentage of strengths for all cases and the percentage of strengths for PIP monitored cases where applicable for each of the 18 Items.

The data for the CR Dashboard will be updated throughout the year. If you have any questions, please e-mail Denise Absher at

The CFSR Case Review Unit is housed in the Children's Services Outcomes and Accountability Bureau. This unit provides programmatic guidance, training, technical assistance, and quality assurance to county Child Welfare and Probation departments completing qualitative case reviews.

The Federal Administration for Children and Families (ACF) provided guidance to states via IM-12-07 promoting the use of Continuous Quality Assurance (CQI) including the use of case reviews. As a result of increased awareness of CQI principles and the guidance from ACF, California began the process of building a case review process for Child Welfare. In 2013, the Federal Administration for Children and Families (ACF) modified Round 3 of the CFSR to allow states to conduct their own case reviews using the Federal Onsite Review Instrument (OSRI).

In August 2015, county Child Welfare Service and Probation agencies began conducting qualitative case reviews using dedicated case review and quality assurance staff. The CFSR Case Review Unit began providing technical assistance and a second level of quality assurance to ensure uniformity across all of the counties in the completion of the instrument.

The CDSS views these qualitative reviews as an essential component to county and state CQI processes.

The 2018 Performance Improvement Plan (PIP) baseline was established by reviewing 159 randomly selected Child and Family Services (CFSR) case reviews from twenty-three PIP monitored counties. The reviews were conducted between July 1, 2017 through June 30, 2018-. Cases were reviewed utilizing the On-Site Review Instrument located here: OSRI Tool . The 159 cases reviewed included: 127 foster care cases and 32 in-home services cases. These cases have received oversight from the Administration for Children and Families Division (ACF).  The PIP measurement counties are: Butte, Calaveras, Fresno, Imperial, Kern, Los Angeles, Marin, Nevada, Orange, San Diego, San Francisco, San Luis Obispo, San Mateo, Del Norte, Tulare, Solano, Yolo, Kings, Lake, Santa Cruz, Shasta, Merced, Riverside.  The PIP baseline will be used to measure progress towards the PIP goals.


The CFSR case review data reports provided here represent PIP baseline and non-baseline data. The data was pulled using the State Rating Summary Report feature in the Online Monitoring System (OMS) which is found on the CFSR Portal:

Contact Us

Children's Services Outcomes and Accountability Bureau
744 P St., MS 8-12-91
Sacramento, CA 95814
(916) 651-8099

For general questions regarding case reviews or to request technical assistance

For counties submitting information regarding completed cases ready for CDSS quality assurance

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