Inspection Process Project Logo: five colorful arrows flowing in a circle direction

Inspection Process Project

About the Inspection Process Project

The Community Care Licensing Division (CCLD) is focusing its efforts on three priority areas: prevention, compliance and enforcement.

Prevention

Enhancing technical support to licensees from LPAs and the Technical Support Program; developing resource guides and trainings for licensees and potential licensees; and deploying online resources, including quarterly updates and provider information notices.

Compliance

Creating clear and consistent expectations for licensees to address issues in real-time to ensure the health and safety of the individuals that are served and provide technical assistance to licensees on statutory and regulatory requirements.

Enforcement

Providing LPAs with a compendium of inspection's tools to ensure inspections are thorough and consistent; bolstering the LPA Training Academies; and deploying ongoing staff training and data analytics to target resources in priority areas.

Improving the effectiveness and quality of the inspection process, which includes developing and deploying comprehensive, data-driven inspection tools is essential to these efforts. The Compliance and Regulatory Enforcement (CARE) Tools, developed as part of the Inspection Process Project, are for use in the Adult and Senior Care (ASC) Program, Children's Residential Program and Child Care Program. The CARE Tools will be used by Licensing Program Analysts (LPAs) when conducting inspections in licensed facilities.

Compliance and Regulatory Enforcement (CARE) Tools

NEW! CARE Tools Webpage

Inspection Process Project Overview

Adult and Senior Care

The CARE Tools for Senior Care facilities contain requirements in the following licensing domains:

  • Operational Requirements: plan of operation, required insurances, fire clearance, etc.
  • Physical Plant/Environmental Safety: facility maintenance, living accommodations, storage space, etc.
  • Staffing: administrator presence, sufficient staffing, night supervision, etc.
  • Personnel Records/Staff Training: criminal record clearance/exemption, training, etc.
  • Resident Rights/Information: resident councils, family councils, resident rights, etc.
  • Resident Records/Incident Reports: admission agreements, register of residents, etc.
  • Food Service: meal requirements, food supply, menus, food preparation, etc.
  • Planned Activities: resident participation, community-centered activities, etc.
  • Incidental Medical and Dental: plan for incidental medical and dental care, medications, etc.
  • Infection Control: mitigation plan, hygiene protocols, personal protective equipment, etc.
  • Residents with Special Health Needs: hospice care, residents with dementia, postural supports, etc.
  • Disaster Preparedness: emergency plan/disaster & mass casualty plan, etc.

Visit the CARE Tools webpage for program specific tools.

Child Care

Visit the CARE Tools webpage for program specific tools.

Children's Residential

The CARE Tools for Children’s Residential facilities tools contain requirements in the following licensing domains for Adoption Agency Domains:

  • Physical Plant: facility furniture, equipment, supplies, safety and cleanliness
  • Operations: facility accreditation, licensure, board of directors’ information, register of clients, emergency procedure
  • Disaster Preparedness: emergency and disaster plan and training, quarterly drills, reporting requirements
  • Staffing Records: staff roster, trainings, clearances, personnel requirements, qualifications, and duties
  • Case Records: case records content, client health protection, medical care

The CARE Tools for Children’s Residential facilities tools contain requirements in the following licensing domains for Community Crisis Homes Domains:

  • Physical Plant: home supplies (i.e. food/kitchen, bath/bedroom), children/youth’s personal property, medication storage, front and backyard, facility cleanliness and safety
  • Operational Requirements: facility accreditation, planned activities, register of clients, safeguards for children/youth’s cash allowances, emergency procedures
  • Disaster Preparedness: emergency and disaster plan and training, quarterly drills, reporting requirements
  • Emergency Intervention Plan: protective separation room requirements, emergency intervention staff training, documentation and reporting requirements
  • Staffing Records: : staff roster, trainings, clearances, personnel requirements, qualifications, and duties, staff ratio
  • Client Records: admission agreement, intake procedures, health records, medications, cash allowances, needs and services plan, personal rights
  • Clients Special Health Care Needs (SHCN): individualized health care plans, additional personnel records, postural support and protective devices

The CARE Tools for Children’s Residential facilities tools contain requirements in the following licensing domains for Community Treatment Facility Domains:

  • Physical Plant: home supplies (i.e. food/kitchen, bath/bedroom), children/youth’s personal property, medication storage, front and backyard, facility cleanliness and safety
  • Operational Requirements: facility accreditation, planned activities, register of clients, safeguards for children/youth’s cash allowances, emergency procedures
  • Disaster Preparedness: emergency and disaster plan and training, quarterly drills, reporting requirements
  • Staffing Records: staff roster, trainings, clearances, personnel requirements, qualifications, and duties, staff ratio
  • Client Records: admission agreement, intake procedures, health records, medications, cash allowances, needs and services plan, personal rights
  • Emergency Intervention Plan: protective separation room requirements, emergency intervention staff training, documentation and reporting requirements
  • Clients Special Health Care Needs (SHCN): individualized health care plans, additional personnel records, postural support and protective devices

The CARE Tools for Children’s Residential facilities tools contain requirements in the following licensing domains for Crisis Nurseries Domains:

  • Physical Plant: home supplies (i.e. food/kitchen, bath/bedroom), children/youth’s personal property, medication storage, front and backyard, facility cleanliness and safety
  • Operational Requirements: facility accreditation, planned activities, register of clients, safeguards for children/youth’s cash allowances, emergency procedures
  • Disaster Preparedness: emergency and disaster plan and training, quarterly drills, reporting requirements
  • Staffing: staff roster, trainings, clearances, personnel requirements, qualifications, and duties, staff ratio
  • Client Records: admission agreement, intake procedures, health records, medications, cash allowances, needs and services plan, personal rights
  • Day Services: length of stay, client roster, isolation area, napping equipment

The CARE Tools for Children’s Residential facilities tools contain requirements in the following licensing domains for Enhanced Behavioral Supports Homes Domains:

  • Physical Plant: home supplies (i.e. food/kitchen, bath/bedroom), children/youth’s personal property, medication storage, front and backyard, facility cleanliness and safety
  • Operational Requirements: facility accreditation, planned activities, register of clients, safeguards for children/youth’s cash allowances, emergency procedures
  • Disaster Preparedness: emergency and disaster plan and training, quarterly drills, reporting requirements
  • Emergency Intervention Plan: protective separation room requirements, emergency intervention staff training, documentation and reporting requirements
  • Staffing Records: staff roster, trainings, clearances, personnel requirements, qualifications, and duties, staff ratio
  • Client Records: admission agreement, intake procedures, health records, medications, cash allowances, needs and services plan, personal rights
  • Clients With Special Health Care Needs (SHCN): individualized health care plans, additional personnel records, postural support and protective devices

The CARE Tools for Children’s Residential facilities tools contain requirements in the following licensing domains for Foster Family Agencies:

  • Physical Plant: facility furniture, equipment, supplies, safety and cleanliness
  • Operational Requirements: facility accreditation, licensure, board of directors’ information, register of clients, emergency procedures
  • Disaster Preparedness: emergency and disaster plan and training, quarterly drills, reporting requirements
  • Staffing Records: staff roster, trainings, clearances, personnel requirements, qualifications, and duties
  • Client Records: admission agreement, intake procedures, health records, bedroom sharing arrangements, needs and services plan
  • Core/Therapeutic Services: core services and mental health supports provided to children/youth
  • Clients with Special Health Care Needs: individualized health care plans, postural support and protective devices, records for specialized resource family and certified family homes
  • Resource Family Records: applicant requirements, clearances, training, home environment assessment, family evaluation, certificate of approval
  • Intensive Services Foster Care Resource Family Records (ISFC Records): training requirements, staff requirements, ISFC services and supports, ISFC capacity limitations
  • Certified Family Home Records: applicant requirements, clearances, training, written record of home study, certificate of approval
  • Resource Family Portability Records: documentation of resource family portability application and approval

The CARE Tools for Children’s Residential facilities contain requirements in the following licensing domains for Transitional Housing Placement Program:

  • Physical Plant: facility furniture, equipment, fire clearance, telephone access
  • Operational Requirements: safeguards for youth’s cash allowances and personal valuables, identification of participant living units, register of clients, participant expectations and consequences
  • Disaster Preparedness: emergency and disaster plan and training, quarterly drills, reporting requirements
  • Staffing Records: staff roster, trainings, clearances, personnel requirements, qualifications, and duties
  • Client Records: admission agreement, intake procedures, health records, cash allowances, needs and services and transitional independent living plan

The CARE Tools for Children’s Residential facilities tools contain requirements in the following licensing domains for Transitional Shelter Care Facility Domains:

  • Physical Plant: home supplies (i.e. food/kitchen, bath/bedroom), children/youth’s personal property, medication storage, front and backyard, facility cleanliness and safety
  • Operational Requirements: facility accreditation, planned activities, register of clients, safeguards for children/youth’s cash allowances, emergency procedures
  • Disaster Preparedness: emergency and disaster plan and training, quarterly drills, reporting requirements
  • Emergency Intervention: protective separation room requirements, emergency intervention staff training, documentation and reporting requirements
  • Staffing: staff roster, trainings, clearances, personnel requirements, qualifications, and duties, staff ratio
  • Client Records: admission agreement, intake procedures, health records, medications, cash allowances, needs and services plan, personal rights
  • Clients With Special Health Care Needs (SHCN): individualized health care plans, additional personnel records, postural support and protective devices

The CARE Tools for Children’s Residential facilities tools contain requirements in the following licensing domains for Youth Homelessness Prevention Center Domains:

  • Physical Plant: home supplies (i.e. food/kitchen, bath/bedroom), children/youth’s personal property, medication storage, front and backyard, facility cleanliness and safety
  • Operational Requirements: facility accreditation, planned activities, register of clients, safeguards for children/youth’s cash allowances, emergency procedures
  • Disaster Preparedness: emergency and disaster plan and training, quarterly drills, reporting requirements
  • Emergency Intervention Plan: : protective separation room requirements, emergency intervention staff training, documentation and reporting requirements
  • Staffing Records: staff roster, trainings, clearances, personnel requirements, qualifications, and duties, staff ratio
  • Client Records: admission agreement, intake procedures, health records, medications, cash allowances, needs and services plan, personal rights
  • Clients With Special Health Care Needs (SHCN): individualized health care plans, additional personnel records, postural support and protective device

Visit the CARE Tools webpage for program specific tools.