IHSS Provider Orientation

Woman with provider in the garden

Thank you for your interest in becoming a provider in the IHSS program! Currently, over 500,000 individuals in California are enrolled as IHSS providers to help people continue to live safely in their homes.

Your role as a provider is critical in making it possible for individuals to remain safely in their homes, where they can enjoy personal freedom and independence, and continue being part of their community.

To become an IHSS provider, complete the steps below by contacting your county IHSS Office or county IHSS Public Authority to sign up to attend an orientation and for more information about their county-specific orientation process.

How to Become an IHSS Provider

  1. Go to an IHSS Provider Orientation given by the county. Here you will learn important information about the program and the requirements for you to follow as a provider.
  2. Complete, sign and return the IHSS Program Provider Enrollment Form (SOC 426) directly to the County IHSS Office or IHSS Public Authority. For additional guidance, contact your County IHSS Office or IHSS Public Authority. Do not send the form to CDSS.
  3. Complete and sign the IHSS Provider Enrollment Agreement (SOC 846) . This is the agreement that ALL IHSS providers are required to sign.
  4. Get fingerprinted and go through a criminal background check by the California Department of Justice.

Optional IHSS Provider Orientation Handouts

Forms

Provider Orientation Video Script

For questions about documents provided on this webpage, please contact the CDSS Training and Development Unit at IHSS-Training@dss.ca.gov.

Note: To sign up to attend a Provider Orientation or to complete the process, contact your county IHSS office or county Public Authority directly. CDSS does not conduct Provider Orientations or processes Provider enrollment forms.

Quick Links

Get Services IHSS
County IHSS Offices
Medi-Cal Offices
County Public Authority 

IHSS Recipients:
IHSS Training/Information - Fact Sheets and  Educational Videos     

IHSS Providers:
How to Become an IHSS Provider
How to Appeal if You are Denied
IHSS Provider Resources

IHSS Timesheet Issues/Questions: 
IHSS Service Desk for Providers & Recipients, (866) 376-7066

Suspect Fraud?
IHSS Fraud Hotline: 888-717-8302
Help Stop Medi-Cal Fraud and Abuse
Provider Fraud and Elder Abuse complaint line:
1-(800)-722-0432

Get Services APS
County APS Offices
Get Services CAPI