IHSS Provider Orientation

Woman with provider in the garden

Thank you for your interest in becoming a provider in the IHSS program! Currently, over 500,000 individuals in California are enrolled as IHSS providers to help people continue to live safely in their homes.

Your role as a provider is critical in making it possible for individuals to remain safely in their homes, where they can enjoy personal freedom and independence, and continue being part of their community.

To become an IHSS provider, you will first need to attend a provider orientation. The following information is available for your convenience. Please contact your county IHSS Office or county IHSS Public Authority to sign up to attend an orientation and for more information about their county-specific orientation process.

How to Become an IHSS Provider

  1. Go to an IHSS Provider Orientation given by the county. Here you will learn important information about the program and the requirements for you to follow as a provider.
  2. Complete and sign the IHSS Program Provider Enrollment Form (SOC 426) and return it in person to the County IHSS Office or IHSS Public Authority.
  3. Complete and sign the IHSS Provider Enrollment Agreement (SOC 846) . This is the agreement that ALL IHSS providers are required to sign.
  4. Get fingerprinted and go through a criminal background check by the California Department of Justice.

Optional IHSS Provider Orientation Handouts

Translated versions of these handouts (Armenian, Chinese, and Spanish) will be provided on or before June 2020.

Forms

Provider Orientation Video Script

The translated video script (Armenian, Chinese, and Spanish) will also be available on or before June 2020.

For questions about materials provided on this webpage, please contact the Training and Development Unit at IHSS-Training@dss.ca.gov.

To sign up to attend a Provider Orientation, please contact your county IHSS office or county Public Authority directly.

Quick Links

Get Services IHSS
County IHSS Offices
Medi-Cal Offices
County Public Authority 

IHSS Recipients:
IHSS Training/Information - Fact Sheets and  Educational Videos     

IHSS Providers:
How to Become an IHSS Provider
How to Appeal if You are Denied
IHSS Provider Resources

IHSS Timesheet Issues/Questions: 
IHSS Service Desk for Providers & Recipients, (866) 376-7066

Suspect Fraud?
IHSS Fraud Hotline: 888-717-8302
Help Stop Medi-Cal Fraud and Abuse
Provider Fraud and Elder Abuse complaint line:
1-(800)-722-0432

Get Services APS
County APS Offices
Get Services CAPI