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CDSS Programs IHSS IHSS Provider Resources Orientation Process Provider Orientation Training Video Series - English

Provider Orientation Training Video Series - English

For a Provider Orientation subject-focused review, please refer to the series listed below:

  1. The Provider Orientation Training Introduction and Program Overview
  2. IHSS Authorized Services
  3. Provider Requirements and Responsibilities
  4. Confidentiality and Mandated Reporter Responsibilities
  5. Timesheets and Electronic Visit Verification
  6. Additional Information – taxes and other benefits
  7. Travel Time & Adjusting Hours
  8. Work Week and Overtime
  9. Violations and Fraud
  10. Wrap-Up

Quick Links

Get Services IHSS
County IHSS Offices
Medi-Cal Offices
County Public Authority 

IHSS Recipients:
IHSS Training/Information - Fact Sheets and  Educational Videos     

IHSS Providers:
How to Become an IHSS Provider
How to Appeal if You are Denied
IHSS Provider Resources

IHSS Timesheet Issues/Questions: 
IHSS Service Desk for Providers & Recipients, (866) 376-7066

Suspect Fraud?
IHSS Fraud Hotline: 888-717-8302
Help Stop Medi-Cal Fraud and Abuse
Provider Fraud and Elder Abuse complaint line:
1-(800)-722-0432

Get Services APS
County APS Offices
Get Services CAPI 

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