Electronic Visit Verification Training and Webinars

The CDSS Adult Programs Division will be conducting EVV Location Services provider training webinar sessions beginning in April 2023.

These webinars will demonstrate how non-live-in providers can use either the IHSS EVV Mobile App, the current Electronic Services Portal (ESP) website, or the Telephone Timesheet System (TTS) to check-in and check-out at the beginning and end of each workday beginning July 1, 2023. The California IHSS EVV Mobile App will be available in your app store for download on July 1, 2023.

Training webinars will continue throughout the year and the schedule will be updated.

Please see the schedule below for the upcoming IHSS EVV Location Services Webinar schedule. To participate in the webinar, on the day of your choice, click the link listed on the schedule to join the session. Webinar sessions fill up fast, so if you are unable to get into a session please join us another session.


Date: Tuesday, February 13, 2024
Time: 9:30am – 10:30am
Language: English
Details:   Mobile App, ESP and TTS; Webinar number (access code): 2485 319 3527
Webinar password: EVVLs2023!
Join from the webinar link: https://cdss-apd.webex.com/cdss-apd/j.php?MTID=m4cfc95c0ebfb325db04406fcae917f3f


Date: Tuesday, February 27, 2024
Time: 9:30am – 10:30am
Language: Spanish
Details:   Mobile App, ESP and TTS; Webinar number (access code): 2485 213 4224
Webinar password: EVVLs2023!
Join from the webinar link: https://cdss-apd.webex.com/cdss-apd/j.php?MTID=md965b87d1c92ca0fe272b54f61a0afb1

Quick Links

IHSS Recipients:
IHSS Training/Information - Fact Sheets and Educational Videos

IHSS Providers:

IHSS Timesheet Issues/Questions:
IHSS Service Desk for Providers & Recipients, (866) 376-7066

Suspect Fraud?
IHSS Fraud Hotline: 888-717-8302
Help Stop Medi-Cal Fraud and Abuse
Provider Fraud and Elder Abuse complaint line:
1-(800)-722-0432