HOME CARE SERVICES CONSUMER PROTECTION ACT OVERVIEW
California law established the Home Care Services Consumer Protection Act which, as of January 2016, requires Home Care Organizations to be licensed and creates a public online registry for Home Care Aides who have been background checked. This law is intended to promote consumer protection for elderly and disabled individuals who hire private aides to come into their homes and provide assistance with activities of daily living.
Currently implementation of this law is underway in the newly formed Home Care Services Bureau which will oversee the licensing and oversight of the Home Care Organizations, the application process for the Home Care Aides, and the maintenance of the Registry. The Caregiver Background Check Bureau will oversee the criminal background checks.
Please click the link to view Assembly Bill 1217.
The Department has issued emergency regulations to implement the law, which contain the written processes, standards, and requirements. Prior to the release of these regulations, the Department used Written Directives, all versions can be found below:
Regulations: Effective January 1, 2018
Previous Written Directives:
Version 5: Effective October 1, 2017
Version 4.1: Effective February 15, 2017
Version 4: Effective December 1, 2016
Version 3: Effective July 1, 2016
Version 2: Effective January 1, 2016
Version 1: Effective January 1, 2016
Provider Information Notices
The Community Care Licensing Division (CCLD), including the Home Care Services Bureau (HCSB), uses Provider Information Notices (PINs) to formally communicate important license-related information to licensed providers. Each PIN is catalogued numerically by year, sequential order of PIN release, and applicable program acronym.
Please click the link to view HCSB's PINs.