NEW ELECTRONIC TIMESHEETS
Beginning October 10, 2017, In-Home Supportive Services Providers in Alameda, Alpine, Amador, Glenn, Contra Costa, Imperial, Kings, Lassen, Marin, Modoc, Nevada, Orange, Plumas, San Bernardino, San Benito, San Joaquin, San Mateo, Santa Clara, Sierra, Sutter, Shasta, Siskiyou, and Tehama counties have the option to use the Electronic Timesheet System (ETS)

  • Providers in the Pilot Program Counties (Riverside, Sacramento, and Yolo counties) continue to have the option to use Electronic Timesheets.
  • Providers in the Wave 1 Counties (Butte, Inyo, Kern, Mendocino, Napa, Placer, San Diego, San Francisco, Solano, Sonoma, Stanislaus, Tulare, and Trinity counties) continue to have the option to use Electronic Timesheets.
  • Providers in the Wave 2 Counties (Calaveras, Colusa, Del Norte, El Dorado, Fresno, Humboldt, Lake, Madera, Merced, Mono, Monterey, San Luis Obispo, Santa Barbara, Santa Cruz, Tuolumne, Ventura, Yuba, and Mariposa counties) continue to have the option to use Electronic Timesheets.
  • The fourth and final wave of the Electronic Timesheet county roll-out will be announced soon!

The California Department of Social Services is starting a new service that will allow In-Home Supportive Services providers in select counties the option to submit their timesheets online through a new Electronic Timesheet Website. Use of electronic timesheets is not required. Use of electronic timesheets is optional.

A successful pilot program was completed in Riverside, Sacramento, and Yolo counties.

Wave 1 of the Electronic Timesheet roll-out was completed in Butte, Inyo, Kern, Mendocino, Napa, Placer, San Diego, San Francisco, Solano, Sonoma, Stanislaus, Tulare, and Trinity counties.

Wave 2 of the Electronic Timesheet roll-out was completed in Calaveras, Colusa, Del Norte, El Dorado, Fresno, Humboldt, Lake, Madera, Merced, Mono, Monterey, San Luis Obispo, Santa Barbara, Santa Cruz, Tuolumne, Ventura, Yuba, and Mariposa counties.

The IHSS/WPCS providers and their recipient(s) in these counties continue to have the option to use Electronic Timesheets.

Beginning October 10, 2017, IHSS providers in the Wave 3 counties (Alameda, Alpine, Amador, Glenn, Contra Costa, Imperial, Kings, Lassen, Marin, Modoc, Nevada, Orange, Plumas, San Bernardino, San Benito, San Joaquin, San Mateo, Santa Clara, Sierra, Sutter, Shasta, Siskiyou, and Tehama) will have the option to enroll in the Electronic Timesheet service that will allow a provider to submit their IHSS/WPCS timesheets online using a tablet, smartphone, laptop or computer instead of receiving and submitting paper timesheets. This service will also allow a provider’s timesheets to be reviewed and approved by their recipient(s) using their tablet, smartphone, laptop or computer.

Some of the benefits of this service are:

  • Provider will be able to enter and submit timesheets online
  • Provider will no longer be required to mail in paper timesheets
  • Check timesheet and payment status
  • Check timesheet history up to the last three months
  • Request supplemental timesheets

Electronic Timesheet Overview for Providers and Recipients in Alameda, Alpine, Amador, Glenn, Contra Costa, Imperial, Kings, Lassen, Marin, Modoc, Nevada, Orange, Plumas, San Bernardino, San Benito, San Joaquin, San Mateo, Santa Clara, Sierra, Sutter, Shasta, Siskiyou, and Tehama Counties

The upcoming online webinars for recipients and providers are listed below. You need to use a telephone and a computer to participate in a webinar. To sign up and attend a webinar broadcast:

  1. Select the webinar link for the date and time of your choice
  2. At the date and time of the webinar, call the phone number listed on your webinar session confirmation

Electronic Timesheet Website Learning Options

The ten learning modules listed below provide information for providers and recipients including an overview of the website, as well as information regarding registration for providers and recipients, time entry, and approving timesheets. The Electronic Timesheet Helpdesk is available to help those providers and recipients that need assistance with the Electronic Timesheet Website. Please contact the Electronic Timesheet Help Desk at (866) 376-7066 (select Option 4) during normal business hours of 8 a.m. - 6 p.m. Monday through Friday, excluding major holidays.

Additional Information

TO REGISTER TO BEGIN USING ELECTRONIC TIMESHEETS: Go to the following website to set up an account, select the “New User Registration” link, and follow the online prompts: https://www.etimesheets.ihss.ca.gov

If you need help, please call the Electronic Timesheet Help Desk at 1-866-376-7066 (select Option 4).

Quick Links

Get Services IHSS
County IHSS Offices
Medi-Cal Offices
Are you an IHSS Recipient

IHSS Timesheet Issues/Questions: 
 
IHSS Provider Help Line, (866) 376-7066

Suspect Fraud?
IHSS Fraud Hotline: 888-717-8302
Help Stop Medi-Cal Fraud and Abuse
Provider Fraud and Elder Abuse complaint line:
1-(800)-722-0432

Get Services APS
County APS Offices
Get Services CAPI