Electronic Services Portal with Electronic Visit Verification

On-line services are available to IHSS Providers and Recipients! Webcasts, Frequently Asked Questions documents, IHSS Service Desk Support Contacts, and other helpful information is available to you.  You can view this information at the following locations:

(Please note: Electronic Service Portal without Electronic Visit Verification (EVV) is for  Recipients and Providers whose County has not started the EVV implementation.)

Without Electronic Visit Verification Electronic Services Portal Website Learning Options

The learning video listed below provides an overview for recipients and providers of the Non-Electronic Visit Verification Electronic Services Portal Website. The IHSS Service Desk is available to help those recipients and providers that need assistance with the Electronic Services Portal Website. Please contact the IHSS Service Desk at (866) 376-7066 during normal business hours of 8am- 6pm Monday through Friday, excluding major holidays.

Without Electronic Visit Verification Electronic Services Portal Website Webcasts

Electronic Service Portal Registration

To Register to use the Electronic Services Portal Website go to the following website to set up an account, select the “Register Here” link, and follow the online prompts:
Register Here

If you need help, please call the IHSS Service Desk at (866) 376-7066.

(Please note: Electronic Service Portal with Electronic Visit Verification (EVV) is for  Recipients and Providers whose County has started the EVV implementation.)

With Electronic Visit Verification Electronic Services Portal Website Learning Options

The seven learning webcasts listed below provide information for recipients and providers including an overview of Electronic Visit Verification (EVV), as well as information regarding time entry for recipients and providers, and approving timesheets. The IHSS Service Desk is available to help those recipients and providers that need assistance with the Electronic Services Portal Website and EVV. Please contact the IHSS Service Desk at (866) 376-7066 during normal business hours of 8am- 6pm Monday through Friday, excluding major holidays. 

With Electronic Visit Verification Webcasts

Quick Links

Get Services IHSS
County IHSS Offices
Medi-Cal Offices
County Public Authority  

IHSS Recipients:
IHSS Training/Information - Fact Sheets and Educational Videos

IHSS Providers:
How to Become an IHSS Provider
How to Appeal if You are Denied
IHSS Provider Resources

IHSS Timesheet Issues/Questions:    
IHSS Service Desk for Providers & Recipients, (866) 376-7066

Suspect Fraud?
IHSS Fraud Hotline: 888-717-8302
Help Stop Medi-Cal Fraud and Abuse
Provider Fraud and Elder Abuse complaint line:
1-(800)-722-0432

Get Services APS
County APS Offices
Get Services CAPI