Guardian

What is Guardian?

Guardian is a new electronic data system, designed to streamline the background check process for all licensed care, including the TrustLine Registry, Home Care Aide Registry and Community Care Licensing staff. The new system will replace the current CBC system, and the current transfer functionality and ability to view rosters in the Licensing Information System (LIS) will be relocated to Guardian. Guardian will provide new self-service options to applicants, registrants, agencies (facilities) and Regional Offices without intervention by the Care Provider Management Bureau (CPMB). The term "agencies" is inclusive of all licensed facilities, Foster Family Agencies, Home Care Organizations and TrustLine agencies.

For more information, please refer to PIN 20-03-CCLD or contact the Care Provider Management Bureau at guardian@dss.ca.gov.

Note: All TrustLine agencies, registrants and applicants must refer to the Guardian for TrustLine expandable box for TrustLine specific information.

Guardian Access

In accordance with PIN-20-20-CCLD, a Licensee User Access Form has been sent to all licensee mailing addresses, requesting information to create a unique Guardian user account. The form is to be completed under penalty of perjury that all information provided is true and correct. The Licensee User Access form will ensure only authorized users will have the appropriate access to Guardian.

Please return the form via email to guardianloginsupport@dss.ca.gov

• Licensee User Account Access Letter - PDF
• Licensee User Account Access Form - PDF
• How to Add a New User to Your Guardian Account - PDF

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