Family Urgent Response System

Welcome to the FURS Hub!

Expanded Eligibility

Senate bill (SB) 1090

This bill expands the definition of "current or former foster youth" who are eligible to use the Family Urgent Response System (FURS) to include, until they attain the age of 21 years old, (1) a child or youth who exited foster care for any reason, including, but not limited to, reunification, guardianship, adoption, or emancipation; (2) a child or youth who is the subject of a voluntary placement agreement; (3) a child or youth who is placed in foster care and is the subject of a dependency petition; and (4) a child or youth placed in California pursuant to the Interstate Compact on the Placement of Children.


California Family Urgent Response System (Cal-FURS)

Telephone Number: 833-939-3877


Email Address:

24/7 Phone and In-Person Support for Issues Big and Small

Family standing in a sunset.This hub is intended to provide background information, resources, and links about the FURS program.

FURS is a coordinated statewide, regional, and county-level system designed to provide collaborative and timely state-level phone-based response and county-level in-home, in-person mobile response during situations of instability, to preserve the relationship of the caregiver and the child or youth.

How FURS Helps and Why It’s Important:

  1. It provides current and former foster youth and their caregivers with immediate, trauma-informed support when they need it.
  2. Prevents placement moves.
  3. Preserves the relationship between the child or youth and their caregiver.
  4. Provides a trauma-informed alternative for families who previously resorted to calling 911 or law enforcement.
  5. Reduces hospitalizations, law enforcement contacts, and placement in out-of-home facilities.
  6. Promotes healing as a family.
  7. Improves retention of current foster caregivers.
  8. Promotes stability for youth in foster care, including youth in extended foster care.

FURS Services Include:

  • A toll-free hotline available 24 hours a day, 7 days a week staffed with caring counselors trained in conflict resolution and de-escalation techniques for children and youth impacted by trauma.
  • County Mobile Response and Stabilization Teams also available 24 hours a day, 7 days a week.
  • In-home de-escalation, stabilization, conflict resolution, and support services and resources.
  • Ongoing support services beyond the initial mobile response.
  • Hotline and mobile response staff trained in working with children and families who have experienced trauma.

Contact Us

Permanency Policy Bureau
Permanency Services & Support Unit
744 P Street, MS 8-13-556
Sacramento, CA 95814
(916) 657-1858

Quick Links

FURS Webinars/Recording

Related Legislation

Related Letters

  • All County Letter ACL 20-89
  • (CFL 21-22-28) Fiscal Year 2021-22 Family Urgent Response System General Fund Allocation
  • (CFL 20/21-46) Claiming Instructions For The Family Urgent Response System (Furs) For Current And Former Foster Caregivers And Children Or Youth
  • (CFL 20/21-52) Fiscal Year 2020-21 Family Urgent Response System General Fund Planning Allocation
  • (ACIN NO. I-29-21) Implementation of The Family Urgent Response System (Furs) County Mobile Response Teams For Current And Former Foster Children/Youth And Caregivers And Claiming For Medi-Cal Specialty Mental Health Services
  • ACL 23-01 (January 9, 2023)
    Expansion And Clarification Of Definition For Eligibility For The Family Urgent Response System For Caregivers And Children Or Youth
  • ACIN I-10-23 (March 17, 2023)
    Update To The Format And Distribution Of The Family Urgent Response System Summary Report