Family Urgent Response System

Welcome to the FURS Hub!




 

CAL FURS Logo

California Family Urgent Response System (Cal-FURS)

Telephone Number: 833-939-3877

Text: 833-939-3877

Website: Cal-FURS.org

Email Address: info@cal-furs.org

Cal-FURS YouTube Channel: Available Now

24/7 Phone and In-Person Support for Issues Big and Small


Family standing in a sunset.This hub is intended to provide background information, resources, and links about the FURS program.

FURS is a coordinated statewide, regional, and county-level system designed to provide collaborative and timely state-level phone-based response and county-level in-home, in-person mobile response during situations of instability, to preserve the relationship of the caregiver and the child or youth.

How FURS Helps and Why It’s Important:

  1. It provides current and former foster youth and their caregivers with immediate, trauma-informed support when they need it.
  2. Prevents placement moves.
  3. Preserves the relationship between the child or youth and their caregiver.
  4. Provides a trauma-informed alternative for families who previously resorted to calling 911 or law enforcement.
  5. Reduces hospitalizations, law enforcement contacts, and placement in out-of-home facilities.
  6. Promotes healing as a family.
  7. Improves retention of current foster caregivers.
  8. Promotes stability for youth in foster care, including youth in extended foster care.

FURS Services Include:

  • A toll-free hotline available 24 hours a day, 7 days a week staffed with caring counselors trained in conflict resolution and de-escalation techniques for children and youth impacted by trauma.
  • County Mobile Response and Stabilization Teams also available 24 hours a day, 7 days a week.
  • In-home de-escalation, stabilization, conflict resolution, and support services and resources.
  • Ongoing support services beyond the initial mobile response.
  • Hotline and mobile response staff trained in working with children and families who have experienced trauma.

Contact Us

Permanency Policy Bureau
Permanency Services & Support Unit
744 P Street, MS 8-13-556
Sacramento, CA 95814
(916) 657-1858
FURS@dss.ca.gov

QUARTERLY WEBINAR & TA OFFICE HOURS

Enhanced technical assistance is now available to support FURS implementation in 2025–26 through quarterly webinars and regular office hours. These sessions provide practical strategies, peer collaboration, and real-time support to strengthen county FURS programs.

  • Quarterly Webinar: Unlocking the Promise of FURS
    Date: 
    Wednesday, January 21st from 10:30am to 12pm. This webinar will include a FURS policy update, including information on the enactment of Assembly Bill 898 and an opportunity to learn more about how counties are engaging and supporting special populations (children and the parents/caregivers of children who have been reunified, adopted, or had a guardian appointed, youth with developmental disabilities, and other unique populations) through their county FURS programs. Register for the January 21st Webinar here.
  • Office Hours Dates:
    Tuesday, January 13th, 2026, from 11am-12pm. Register for the January 13th Office Hours here.

Quick Links

FURS Webinars/Recording

Related Legislation

  • Welfare Institutions Code (WIC), Sections 16526 -16530
  • Assembly bill (AB) 79
  • Senate bill (SB) 80 (chapter 5.4, statute of 2019)
  • Assembly bill (AB) 403 (chapter 773, statutes of 2015)
    Assembly bill (AB) 898 (Chapter 716, Statutes of 2025)
  • Assembly bill (AB) 1997 (chapter 773, statutes of 2015 and chapter 612, statutes of 2016)
  • Senate bill (SB) 1090

Related Letters