HOME CARE SERVICES BUREAU
The Home Care Services Bureau (HCSB) is responsible
for licensing Home Care Organizations including processing applications,
receiving and responding to complaints and conducting unannounced visits to
ensure compliance.
HCSB is also
responsible for the Home Care Aide application process and maintenance of the
Home Care Aide Registry. California law established the Home Care Services
Consumer Protection Act which, as of January 2016, requires Home Care
Organizations to be licensed and creates a public online registry for Home Care
Aides who have been background checked. This law is intended to promote consumer
protection for elderly and disabled individuals who hire private aides to come
into their homes and provide assistance with activities of daily living.