Information for Home Care Aides

Home Care Aide Application Process

To apply online for Home Care Aide registration, please have a credit card ready and follow the steps below:

1. Access the Guardian Applicant Portal at https://guardian.dss.ca.gov/Applicant. Home Care Organizations can submit applications on behalf of Home Care Aides using their Guardian account at https://guardian.dss.ca.gov/agency.

2. Create an Account by clicking “Register as a new user.” A temporary password will be sent to your email account. Your Login username is your email address.

3. Enter Application Information. When prompted for a PIN (Personal Identification Number), enter either the Home Care Organization’s PIN (provided by your employer) or enter R38XKSPE (the PIN for independent home care aides).

You will be required to pay a fee of $35.00 to register; payment can be made by debit or credit card. If applicable, await Home Care Organization confirmation.

4. Retrieve the Live Scan Form. Print the pre-populated form and submit fingerprints with a Live Scan vendor.

For questions regarding the application process in Guardian, please contact the Care Provider Management Bureau (CPMB) at 1-888- 422-5669 or guardian@dss.ca.gov

  • To apply via mail for Home Care Aide registration, please have a check or money order ready and complete the following steps:
    1. Print and complete the following forms:
      Application for Home Care Aide Registration HCS 100
      Criminal Record Statement LIC 508
    2. Mail the completed application (HCS 100), the criminal record statement (LIC 508), and the $35.00 application fee (via check or money order) to the HCSB at:
      California Department of Social Services
      Home Care Services Bureau
      744 P Street, M.S. 9-14-90
      Sacramento, CA 95814
    3. Print and complete the Request for Live Scan Service LIC 9163 form and take it to an authorized Livescan vendor to initiate the background check. For a list of approved Live Scan vendors in your area, please visit the California Department of Justice website.

Home Care Aide Registration Renewal

To renew your registration online, please have a credit card ready and follow the steps below:

1. Access the Guardian Applicant Portal at https://guardian.dss.ca.gov/Applicant. Home Care Organizations can submit renewal applications on behalf of Home Care Aides using their Guardian account at https://guardian.dss.ca.gov/agency.

2. If you have not created an account before, please click “Register as a new user”. Your Login username is your email address. A temporary password was sent to the email account you used to register.

3. Create Application. For “Request Type” select “Home Care Aide Registry Renewal”.

4. When prompted for a PIN, enter either the Home Care Organization PIN (provided by your employer) or enter R38XKSPE (the PIN for independent home care aides).
You will be required to pay a fee of $35.00 to renew your registration; payment can be made by debit or credit card.

For questions regarding the renewal process in Guardian, please contact the Care Provider Management Bureau (CPMB) at 1-888- 422-5669 or guardian@dss.ca.gov

  • To renew via mail, please have a check or money order ready and complete the following steps:
    1. Print and complete both pages of the following form:
      Home Care Aide Registration Renewal HCS 101
    2. Review the HCS 101 for renewal application instructions.
    3. Mail the completed HCS 101 form and the $35.00 renewal fee (via check or money order) to the HCSB at:
      California Department of Social Services
      Home Care Services Bureau
      744 P Street, M.S. 9-14-90
      Sacramento, CA 95814