About the Inspection Process Project

The Community Care Licensing Division (CCLD) is focusing its efforts on three priority areas: prevention, compliance and enforcement.

Enhancing technical support to licensees from LPAs and the Technical Support Program; developing resource guides and trainings for licensees and potential licensees; and deploying online resources, including quarterly updates and provider information notices.
Creating clear and consistent expectations for licensees to address issues in real-time to ensure the health and safety of the individuals that are served and provide technical assistance to licensees on statutory and regulatory requirements.
Providing LPAs with a compendium of inspection instruments to ensure inspections are thorough and consistent; bolstering the LPA Training Academies; and deploying ongoing staff training and data analytics to target resources in priority areas. 

Improving the effectiveness and quality of the inspection process, which includes developing and deploying comprehensive, data-driven inspection instruments is essential to these efforts. CCLD is starting with the development and deployment of instruments for the Adult and Senior Care (ASC) Program and will subsequently complete instruments for the Children's Residential and Child Care programs.

Inspection Project Vision

Inspection Process Vision Presentation (December 2017 Stakeholder Meetings)

Inspection Process Vision Overview (December 2017 Stakeholder Meetings)

Adult and Senior Care


The Adult and Senior Care inspection instruments contain requirements in the following licensing domains:   

  • Operational Requirements: plan of operation, required insurances, fire clearance, etc.
  • Physical Plant/Environmental Safety: facility maintenance, living accommodations, storage space, etc.
  • Staffing: administrator presence, sufficient staffing, night supervision, etc.
  • Personnel Records/Staff Training: criminal record clearance/exemption, training, etc.
  • Resident Rights/Information: resident councils, family councils, resident rights, etc.
  • Resident Records/Incident Reports: admission agreements, register of residents, etc.
  • Food Service: meal requirements, food supply, menus, food preparation, etc.
  • Planned Activities: resident participation, community-centered activities, etc.
  • Incidental Medical and Dental: plan for incidental medical and dental care, medications, etc.
  • Residents with Special Health Needs: hospice care, residents with dementia, postural supports, etc.
  • Disaster Preparedness: emergency plan/disaster & mass casualty plan, etc.