Resources for Children, Nonminor Dependents & Families
Children's Residential Facility Types Licensed by CDSS
You can learn more about the types of licensed children’s residential care in California by reviewing our Facility Types webpage.
Facility Search and Complaints
You can search licensed facilities by using the Facility Search website, also known as the Transparency Website which has been compiled to provide the public with important information regarding facilities licensed by the Community Care Licensing Division of the California Department of Social Services. Additional information about a particular facility is available from the appropriate licensing office.
If you have concerns about a licensed care provider, first try to resolve minor concerns or differences with the provider. If your concerns are still not addressed and you believe that the provider is breaking licensing laws, a complaint should be filed.
Call 1-844-LET US NO / 1-844-(538-8766).
Your name will remain anonymous unless you give us permission to use it. You can also file a complaint online.
Review a Facility File
Are you interested in finding out if a facility meets licensing requirements? If so, you may contact your local Children's Residential Regional Office and make a request to review the licensee's facility file. The file will contain information related to evaluation visits conducted by the licensing agency and any complaints against the facility that were substantiated by the Department.
Map of Children's Residential Regional Offices
Report Abuse
- Child Protective Services: CPS is the major system of intervention of child abuse and neglect in California. Existing law provides for services to abused and neglected children and their families, with the goal of keeping the child in his/her own home when it is safe, and when the child is at risk, to develop an alternate plan as quickly as possible. The Social Security Administration (SSA), Office of the Inspector General (OIG), Fraud Hotline provides an avenue for reporting fraud, waste, and abuse within SSA's programs and operations. Contact the Child Protective Services (CPS) Hotlines for all 58 counties in California for information on how to report child abuse or make complaints.
- The Office of the Foster Care Ombudsman was established by legislation, California Senate Bill 933 (Chapter 311/Statutes of 1998) and provides curriculum, training, and technical assistance to ensure the Foster Youth Bill of Rights is upheld.
Other Resources