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CalFresh Operations
County Technical Assistance

County Technical Assistance Team

Steve
Crandall
 
Crissy
Harrigan-Smith
 
Leanne
Zuniga
  
Lisa
Chang
  
Kevin
Sanchez
 
Aime
Hernandez
 

The TA team provides assistance to counties in various ways:

County Connections 

  • Pairing counties for collaboration and support. 

Identifying and Sharing Best Practices 

  • Tools, training materials, handbooks, and more. 

Review of County 

  • Created Materials Tools, training materials, and handbooks. 

County Operational Redesign Effort (CORE)

  • A structured process to identify opportunities for improvement. The team also supports counties with redesign and new model implementation efforts. 
  • CalFresh CORE

CalFresh Presentations 

  • County PIR Roadshow - A review of county-specific findings from the previous ME and how to address them to improve overall program access.
  • Timeliness Roadshow - An overview of how timeliness is tracked and calculated as well as the Corrective Action Plan (CAP) Process.
  • CalFresh at the State Level - An overview of the four CalFresh Bureaus with a deeper dive into the three Operations Sections (TA/QC/ME).
  • Program Access Overview - A review of elements required by regulation for program access to compliance.
  • Verification Roadshow - An excellent training for staff on verification-related errors and how to mitigate them.

CalFresh Roundtable

CalFresh Tools and Resources

Popular/Most Requested/Important

Report Welfare Fraud

Special Investigation Unit (SIU)
CDSS Hotline (800) 344-8477