CalFresh Operations
County Technical Assistance
County Technical Assistance Team
The TA team provides assistance to counties in various ways:
County Connections
- Pairing counties for collaboration and support.
Identifying and Sharing Best Practices
- Tools, training materials, handbooks, and more.
Review of County
- Created Materials Tools, training materials, and handbooks.
County Operational Redesign Effort (CORE)
- A structured process to identify opportunities for improvement. The team also supports counties with redesign and new model implementation efforts.
- CalFresh CORE
CalFresh Presentations
- County PIR Roadshow - A review of county-specific findings from the previous ME and how to address them to improve overall program access.
- Timeliness Roadshow - An overview of how timeliness is tracked and calculated as well as the Corrective Action Plan (CAP) Process.
- CalFresh at the State Level - An overview of the four CalFresh Bureaus with a deeper dive into the three Operations Sections (TA/QC/ME).
- Program Access Overview - A review of elements required by regulation for program access to compliance.
- Verification Roadshow - An excellent training for staff on verification-related errors and how to mitigate them.
CalFresh Roundtable
CalFresh Tools and Resources
Popular/Most Requested/Important
Report Welfare Fraud
Special Investigation Unit (SIU)
CDSS Hotline (800) 344-8477