Resources for Residents and Families


Evaluator Manual

California Code of Regulations Applicable to Adult Care (Courtesy Copy with Handbook)

California Code of Regulations Applicable to Adult Care (Westlaw Official Electronic Version)

Health and Safety Information

Find Licensed Care (CCLD's Transparency Website)

Centralized Complaints Launched

The Social Security Administration (SSA), Office of the Inspector General (OIG), Fraud Hotline provides an avenue for reporting fraud, waste, and abuse within SSA's programs and operations.

Adult Facility Types Licensed by The Department of Social Services (all to point to the Centralized Applications Page)

  • Adult Day Programs
  • Adult Residential Facilities (ARF)
  • Adult Residential Facility for Persons with Special Health Care Needs
  • Social Rehabilitation Facilities

How to Review a Facility File

Are you interested in finding out if a facility meets licensing requirements? If so, you may contact your local Regional Office and make a request to review the licensee's facility file. The file will contain information related to evaluation visits conducted by the licensing agency and any complaints against the facility that were substantiated by the Department.

Sites and Topics Related to Mental Health

California Mental Health Planning Council (CMHPC)

Stakeholder Recommendations for Mental Health and Substance Abuse Disorder Services

Mental Health FAQs

Ombudsman and Advocacy Information and Links

The California Department of Aging Ombudsman’s Office

Facility Facts

Residential Care Facilities for the Elderly - Most Common Deficiencies in 2014

Other Links and Partner Agencies

Contact Us

Community Care Licensing
Adult and Senior Care Program
744 P Street, MS 8-3-90
Sacramento, CA 95814

Telephone: (916) 657-2592
Fax: (916) 653-9335

CCLD Complaint Hotline

If you see something, let us know!

To file a complaint regarding a state licensed community care facility or child care facility visit our Complaint Hotline Page for contact information and more.


CCLD Services and Notifications