Provider Information Notices (PINs)
Adult and Senior Care (ASC) Program

NOTE: Prior to November 2016, CCLD information currently being communicated in PIN form was communicated in the form of Provider Letters and CCLD Information Releases. To receive email notifications when a PIN has been released please email ccldpolicynotification@dss.ca.gov

2020

  • PIN 20-01-ASC - Statewide New Inspection Tools Launch For Adult Care Facilities
  • PIN 20-01-CCLD - Written Directive Establishing Deadline For Appealing Deputy Director’s Decision Regarding A Civil Penalty Assessment For Abuse, Serious (Bodily) Injury, Or Death
  • PIN 20-02-CCLD - Updated Appraisal/Needs and Services Plan Form
  • PIN 20-02-ASC – Information Regarding The Coronavirus Disease 2019
  • PIN 20-03-CCLD - Caregiver Background Check Bureau's New Background Check System
  • PIN 20-03-ASC - Informational Call Regarding Coronavirus Disease 2019 (COVID-19)
  • PIN 20-04-ASC - Guidance on 2019 Novel Coronavirus or COVID-19
  • PIN 20-04-CCLD - Governor's Proclamation of a State of Emergency to Address Novel Coronavirus (COVID-19)
  • Translations: Español | 中文 |
  • PIN 20-05-CCLD - Community Care Licensing Division E-Mail Address for Coronavirus Disease 2019 (COVID-19) - Related Questions
  • Translations: Español | 中文 | Tagalog
  • PIN 20-05-ASC - Informational Call Regarding Coronavirus Disease 2019 (COVID-19)
  • PIN 20-06-CCLD - Cancellation of all Community Care Licensing Meetings
  • PIN 20-06-ASC - Waiver Requests for Multiple Facilities Owned by the Same Licensee
  • PIN 20-07-CCLD - Suspension of all Annual Inspections to Allow Technical Assistance for Licensees Regarding the Coronavirus 2019 Disease (COVID-19)
  • PIN 20-08-CCLD - Guidelines for Providers Requesting Stores to Waive Supply Limitations Due to Coronavirus Disease (COVID-19)
  • Translations: Español | 中文 | Tagalog
  • PIN 20-07-ASC - Prevention, Containment, Mitigation Measures, and Statewide Waiver for Coronavirus Disease 2019 (COVID-19)
  • Translations: Español | 中文 | Tagalog
  • PIN 20-08-ASC - Statewide Waivers for Licensing Requirements Due to Coronavirus 2019 (COVID-19) – Superseded by PIN 20-09-CCLD
  • PIN 20-09-ASC - Notice of Tele-Inspections and Rapid Assistance and Support Team (RAST) Tele-Visits
  • Translations: Español | 中文 | Tagalog
  • PIN 20-09.1-ASC - Update on Priority 1 Complaints Tele-Inspection Process
  • Translations: Español | 中文 | Tagalog
  • PIN 20-09-CCLD - Updated Statewide Waivers for Licensing Requirements Due to Coronavirus Disease 2019 (COVD-19)
  • Translations: Español | 中文 | Tagalog
  • PIN 20-10-CCLD - Waiver of Administrator Certification Program Fees, License Fees, and Home Care Aide Registration Fees as a Result of Coronavirus Disease 2019 (COVID-19)
  • Translations: Español | Tagalog
  • PIN 20-11-CCLD - Community Care Licensing Division Online Resources on Coronavirus Disease 2019 (COVID-19)
  • Translations: Español | Tagalog
  • PIN 20-12-CCLD - Updated Statewide Waivers for Background Check Requirements Due to Coronavirus Disease 2019 (COVID-19)
  • PIN 20-13-CCLD - Preparation for Extreme Heat, Public Safety Power Shutoffs, and Wildfire Emergencies
  • Translations: Español | 中文 | Tagalog
  • PIN 20-14-CCLD - Guidance for Sanitizing Laundry and a Limited Waiver of Hot Water Temperature Limits in Care Facilities
  • Translations: Español | 中文 | Tagalog
  • PIN 20-17-CCLD - Federal Relief Available to Licensees During the Coronavirus Disease 2019 (COVID-19) Emergency
  • Translations: Español | Tagalog |
  • PIN 20-18-CCLD - Food and Drug Administration Safety Notice Regarding Hand Sanitizers Containing Methanol
  • Translation: 中文| Tagalog| Español
  • PIN 20-19-CCLD - Home Care Organizations Available To Assist With Temporary Staffing In Adult and Senior Care Facilities With Clients Who Have Tested Positive For Coronavirus Disease 2019 (COVID-19)
  • Translation: Español
  • PIN 20-10-ASC - Informational Call Regarding COVID-19 Social Distancing, Isolations and Disinfection Procedures
  • Translations: 中文 | Español | Tagalog
  • PIN 20-11-ASC - Reorganization of the Woodland Hills Adult and Senior Care Regional Office, Announcing Adult and Senior Care Program's Fourth Assistant Program Administrator, and Reorganization of Assistant Program Administrator
  • Translations: 中文 | Español | Tagalog
  • PIN 20-12-ASC - Statewide Waiver for Medical Assessments Due to Coronavirus Disease 2019 (COVID-19)
  • Translations: 中文 | Español | Tagalog
  • PIN 20-13-ASC (Updated April 27, 2020) - Notification to Families When a Person Tests Positive for Coronavirus Disease 2019 (COVID-19)
  • Translations: 中文 | Español | Tagalog
  • PIN 20-14-ASC - Adult Care Facilities Informational Call Regarding Coronavirus Disease (COVID-19)
  • PIN 20-15-ASC - Adult and Senior Care Facilities with Coronavirus (COVID-19) Positive Cases Available on California Department of Social Services Website
  • Translations: 中文 |
  • PIN 20-16-ASC-CCR - Waiver of Advance Notice Requirements and Information on Federal Small Business Lending for COVID-19 Crisis
  • PIN 20-17-ASC - Temporary Contracts to Increase Bed Capacity Due to Anticipated Surge in Coronavirus Disease 2019 (COVID-19)
  • PIN 20-18-ASC - Coronavirus Disease 2019 (COVID-19) Stimulus Checks for Persons in Care
  • Translations: 中文 | Español | Tagalog
  • PIN 20-19-ASC - Informational Call Regarding Coronavirus Disease 2019 (COVID-19): Prepare for COVID-19 in Residential Facilities
  • PIN 20-20-CCLD - Guardian User Account Access
  • PIN 20-20-ASC - Guidance for Decontamination and Reuse of N95 Filtering Facepiece Respirators
  • Translations: 中文 | Español | Tagalog
  • PIN 20-21-CCLD - The Governor's Proclamation of a State of Emergency Due to Extreme Weather and Fires
  • Translations: 中文 | Español | Tagalog
  • PIN 20-21-ASC - Caregiver Hero Awards Now Available for Caregivers in Residential Care Facilities for the Ederly Who Are Supporting the Care of Individuals During the Coronavirus Disease 2019 (COVID-19) Emergency
  • Translations: 中文 | Español | Tagalog
  • PIN 20-22-CCLD - Regulation Update Regarding Simplified Criminal Records Exemptions
  • Translations: Español | Tagalog | 中文
  • PIN 20-22-ASC - Facility COVID Status Survey Sent via Everbridge
  • Translations: 中文 | Español | Tagalog
  • PIN 20-23-CCLD - Disaster Response Using the Everbridge Mass Notification System
  • Translations: 中文 | Español | Tagalog
  • PIN 20-23-ASC - Updated Guidance On Coronavirus Disease 2019 (COVID-19) Related To The Critical Role Of Testing, Modification Of Visitation Guidelines, Need For Infection Prevention And Control, And Use Of Face Coverings In Adult And Senior Care Facilities
  • Translations: 中文 | Español | Tagalog
  • PIN 20-24-CCLD - Coronavirus Disease 2019 (COVID-19) – Resumption of In-Person Complaint Investigations
  • PIN 20-24-ASC - Updated Statewide Waivers for Licensing Requirements for Adult and Senior Care Facilities Due to Coronavirus Disease 2019 (COVID-19)
  • Translations: 中文 | Español | Tagalog
  • PIN 20-25-CCLD - Staffing Augmentation Related to COVID-19 Surge in Facility Incidence
  • PIN 20-25-ASC - Informational Call Regarding Coronavirus Disease 2019 (COVID-19): The Critical Role Of Testing, Modification Of Visitation Guidelines, Need For Infection Prevention And Control, And Use Of Face Coverings In Adult And Senior Care Facilities
  • PIN 20-26-ASC - Informational Call Regarding Coronavirus Disease 2019 (COVID-19): Planned Activities: Social vs. Physical Isolation in Adult and Senior Care Facilities
  • PIN 20-27-ASC - Notification of Informational Call: Infection Prevention: Fostering a Robust Framework in Facilities and Upcoming Monthly Calls on Coronavirus Disease 2019 (COVID-19)
  • PIN 20-28-ASC - Emergency Resident Transfers During the Coronavirus Disease (COVID-19) Pandemic
  • PIN 20-29-ASC - Informational Call Regarding Coronavirus Disease 2019 (COVID-19): Case Studies In Adult and Senior Care Facilities
  • Translation: 中文 | Español | Tagalog
  • PIN 20-30-ASC - Regional Office Informational “TOWN HALL” Calls
  • Translations: Español | 中文 |
  • PIN 20-31-ASC - Assisting Residents With Telehealth Visits
  • Translations: Español | 中文 | Tagalog
  • PIN 20-32-ASC - Update to Facility COVID-19 Status Survey Sent via Everbridge
  • Translations: Español |
  • PIN 20-33-ASC - Adult Day Programs COVID-19 Guidelines
  • PIN 20-34-ASC - Influenza or "Flu", Novel Coronavirus Disease 2019 (COVID-19), and Pneumonia in Adult and Senior Care Residential Facilities
  • PIN 20-35-ASC - Influenza Or “Flu”, Novel Coronavirus Disease 2019 (COVID-19), And Pneumonia In Adult Day Programs
  • PIN 20-36-ASC - Resident Rights and Voting
  • Translation: Español |
  • PIN-20-37-ASC - Statewide Waivers For Licensing Requirements For Adult And Senior Care Facilities Due To Coronavirus Disease 2019 (COVID-19)
  • Translations: Español |
  • PIN-20-38-ASC - Updated Guidance On Coronavirus Disease 2019 (COVID-19) And Statewide Waiver Related To Visitation
  • PIN 20-39-ASC - Informational Call Regarding COVID-19: Planning for the Influenza Season Amidst the Pandemic
  • Translations: Español | 中文 | Tagalog

2019

  • PIN 19-01-ASC - Waiver Requirement for a Non-Physician to Sign a Medical Assessment in Residential Care Facilities for the Elderly
  • PIN 19-02-ASC - Terminology Change From Dermal Ulcers to Pressure Injuries
  • PIN 19-03-ASC - Section Renumbering of the Emergency Intervention and Community Crisis Homes Regulations
  • PIN 19-04-ASC - Update Regarding Personal Rights Forms, Nondiscrimination Notice, and Complaint Poster for Residential Care Facilities for the Elderly
  • PIN 19-05-ASC-CCR - Continuing Care Contracts Section Address Change
  • PIN 19-06-ASC - Regulation Update Regarding Eviction Notices and Other Miscellaneous Cross References in Residential Care Facilities for the Elderly
  • PIN 19-07-ASC - Controlling Transmission of Norovirus (Acute Viral Gastroenteritis) or "Stomach Flu"
  • PIN 19-08-ASC - Adult Care Inspection Tool Pilot
  • PIN 19-09-ASC - Update Regarding the Emergency and Disaster Plan Form (LIC 610E) for Residential Facilities for the Elderly
  • PIN 19-10-ASC - Temporary Management of Adult Community Care Facilities and Residential Care Facilities for the Elderly Emergency Regulations Made Permanent
  • PIN 19-11-ASC - Fall Awareness Symposium 2019
  • PIN 19-11.1-ASC - Fall Awareness Symposium 2019 Location Update
  • PIN 19-12-ASC - Adding or Changing a Management Company to an Existing Residential Care Facility for the Elderly License
  • PIN 19-13-ASC - Temporary Manager Questions and Answers (Q&A) Document
  • PIN 19-14-ASC - California Public Records Act Request to Inspect and/or Obtain Copies of Facility Files
  • PIN 19-15-ASC - Measles and Measles Prevention in Adult and Senior Care Facilities
  • PIN 19-16-ASC - Regulation Update Regarding Suspension of New Admissions in Residential Care Facilities for the Elderly
  • PIN 19-17-ASC - Reorganization of the Sacramento Adult & Senior Care Regional Offices, Redirect of Chico Adult & Senior Care Unit, and Transfer of the Continuing Care Contracts Bureau (CCCB)
  • PIN 19-19-ASC - Statewide New Inspection Tool Launch in Residential Care Facilities for the Elderly
  • PIN 19-20-ASC - The California Overdose Treatment Act
  • PIN 19-21-ASC - Epinephrine Auto-Injectors (EpiPen)
  • PIN 19-01-CCLD - Communication with Complainants, Frequently Asked Questions (FAQ)
  • PIN 19-02-CCLD - 2018 Most Commonly Cited Deficiencies
  • PIN 19-03-CCLD - Update Regarding the Centrally Stored Medication and Destruction Record Form (LIC 622)
  • PIN 19-04-CCLD -Potential Public Safety Power Shutoff for Northern California
  • PIN 19-05-CCLD - Potential Public Safety Power Shutoff for Southern California
  • PIN 19-06-CCLD- Obligation to Comply with All Applicable Labor Laws
  • PIN 19-07-CCLD - Preparation for Extreme Heat, Public Safety Power Shutoffs and Wildfire Emergencies
  • PIN 19-08-CCLD- Test the Everbridge Disaster Notification System for Licensees
  • PIN 19-09-CCLD - Division MailChimp Account Information- How Providers and Stakeholders Can Subscribe for Updates
  • PIN 19-22-ASC - Nationwide Shortage of Tuberculin Skin Test Antigen
  • PIN 19-10-CCLD - Public Safety Power Shutoffs and Wildfire Emergencies
  • PIN 19-11-CCLD - Governor's Proclamation of a State of Emergency Due to Extremely Dangerous Fire Weather Conditions
  • PIN 19-23-ASC - 2019 Chaptered Legislation Affecting Adult and Senior Care Facilities: Summary and Implementation
  • PIN 19-12-CCLD - Estimated SSI/SSP Payment Standards Effective January 1, 2020
  • PIN 19-24-ASC - Facility Closure Survey

2018

  • PIN 18-01-ASC - Influenza or "Flu" and Pneumonia in Adult Senior Care Facilities
  • PIN 18-01-CCLD - AB 1008 (Conviction History): Impact on Community Care Licensed Facilities
  • PIN 18-02-CCLD - Criminal Record Statement - LIC 508 Form
  • PIN 18-03-CCLD - Senior Care Inspection Tool Pilot
  • PIN 18-04-CCLD - Riverside Adult and Senior Care Regional Office Relocation
  • PIN 18-05-CCLD - Adult and Senior Care Online Application Testing Opportunity
  • PIN 18-02-ASC - 2018 National Prescription Drug Take Back Day
  • PIN 18-03-ASC-CCR - CCRC Resident Right to Submit a Complaint -Fact Sheet
  • PIN 18-06-CCLD - Culver City Children's Residential and Child Care Programs' Regional Office Relocation
  • PIN 18-07-CCLD - 2017 Most Commonly Cited Deficiencies
  • PIN 18-04-ASC - Program Flexibility Related to Dementia Care in Residential Care Facilities for the Elderly
  • PIN 18-05-ASC - Social Media: Protecting Client/Resident Personal/Privacy Rights Within Adult and Senior Care Facilities
  • PIN 18-08-CCLD - Heat Preparedness
  • PIN 18-06-ASC - Regulation Update Regarding Reporting Requirements For Residential Care Facilities For The Elderly
  • PIN 18-07-ASC - Temporary Management of Adult Community Care Facilities and Residential Care Facilities for the Elderly Emergency Regulations Published
  • PIN 18-08-ASC-CCR - Continuing Care Contract Approvals
  • PIN 18-09-ASC-CCR - Comprehensive Disaster Preparedness Plan
  • PIN 18-10-ASC - Automated External Defibrillators Used in Residential Care Facilities for the Elderly
  • PIN 18-11-ASC-CCR - Level of Care Transfer Dispute Process -Fact Sheet
  • PIN 18-12-ASC - Regulation Update Regarding Personal Rights and Other Miscellaneous Updates for Residential Care Facilities for the Elderly
  • PIN 18-13-ASC - Eviction: Change of Use of Facility in Residential Care Facilities for the Elderly
  • PIN 18-09-CCLD - Red Flag Fire Warnings and Shutting Off Power For Safety (Superseded by PIN 18-09.1-CCLD)
  • PIN 18-09.1-CCLD - Red Flag Fire Warnings and Shutting Off Power For Safety
  • PIN 18-14-ASC-CCR - Notification Requirements
  • 18-15-ASC-CCR - Annual Reports
  • PIN 18-16-ASC - El Segundo Adult and Senior Care Regional Office
  • PIN 18-10-CCLD - Reporting Requirements for Red Flag Fire Warnings and Shutting off Power for Safety
  • PIN 18-17-ASC - Facility Closure Requirements
  • PIN 18-18-ASC- 2018 Chaptered Legislation Affecting Residential Care Facilities for the Elderly and Continuing Care Retirement Communities
  • PIN 18-11-CCLD - Recovery Streamlining Efforts for Counties Included in the Governor's State of Emergency Executive Order Due to the November 2018 Fires
  • PIN 18-12-CCLD - Estimated SSI/SSP Payment Standards Effective January 1, 2019

2017

  • PIN 17-01-CCLD - Estimated SSI/SSP Payment Standards Effective January 1, 2017
  • PIN 17-01-ASC - Liability Insurance Coverage Reminder
  • PIN 17-02-CCLD - AB 2231 Care Facilities: Civil Penalties
  • PIN 17-02-ASC - Notice of Regulatory Revision and Request for Input: CA Code of Regulations Title 22, Section 87465
  • PIN 17-03-ASC - Controlling Transmission of Acute Viral Gastroenteritis (Norovirus) or "Stomach Flu"
  • PIN 17-03-CCLD - Fact Sheet - Community Care Licensing Background Checks
  • PIN 17-04-CCLD - Regulations for Enhanced Behavior Supports Homes, Secured Perimeters and Emergency Interventions
  • PIN 17-04-ASC - Admission Agreements in RCFEs - Regulations
  • PIN 17-05-CCLD - Emergency Notification Requirement
  • PIN 17-05-ASC - Service and Assistance Animals
  • PIN 17-06-CCLD - Transparency Website Mobile Application
  • PIN 17-06-ASC - Non-Substantive Changes to Regulations Regarding Residential Care Facilities for the Elderly
  • PIN 17-07.1-CCLD - Register of Facility Clients/Residents, Forms LIC 9020 and 9020A
  • PIN 17-08-CCLD - Notice Regarding Extreme Heat in California
  • PIN 17-09-CCLD - Temporary Manager Candidate List Application
  • PIN 17-07-ASC - SRF California Code of Regulations (CCR) Title 22 Regulation Updates
  • PIN 17-08-ASC - Community Crisis Homes (CCH) Emergency Regulations Published
  • PIN 17-10-CCLD- The Great California ShakeOut
  • PIN 17-09-ASC - Medication Self Administration in a Residential Care Facility for the Elderly (RCFE): Using a Hand-Over-Hand Technique
  • PIN 17-10-ASC - Preventing Hepatitis A In Your Facilities
  • PIN 17-11-ASC - Resident Association and Resident and Family Councils
  • PIN 17-11.1-ASC - Resident Association and Resident and Family Councils
  • PIN 17-12-ASC - Preventing Hepatitis A Virus In Your Facilities: Limited Adult Vaccine Supply Forecast For Fall, 2017
  • PIN 17-11-CCLD - U.S. Consumer Product Safety Commission Fire Extinguisher Recall
  • PIN 17-12-CCLD - Estimated SSI/SSP Payment Standards Effective January 1, 2018
  • PIN 17-13-ASC - 2017 Chaptered Legislation Affecting Adult and Senior Care Facilities: Summary and Implementation

2016