State Hub Roadmap
As part of its ongoing commitment to continuously improve access to benefits by Californians in need of assistance, the California Department of Social Services (CDSS) is exploring electronic options to streamline and modernize the processes for obtaining required verifications for CalFresh and CalWORKs eligibility. The goal is to make the verification process fast, accurate and efficient for both clients and program staff. To this end, CDSS has awarded a contract to Social Interest Solutions (SIS) to assist in analyzing the current environment of eligibility verifications for CalFresh and CalWORKs, engage stakeholders, perform an alternatives analysis of electronic verification systems being used in California and other states, and outline recommendations for moving forward in the short and long term.
A critically important component of this project is to engage with stakeholders to help develop principles and priorities that should guide the new verification process. SIS will be seeking stakeholder input through interviews, site visits, focus groups, and working sessions. This input will inform the analyses and recommendations for CDSS’ consideration in planning electronic verification solutions.
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