Administrator Information


  1. New Fee Structure Notice: Exams and Certificate Processing
  2. Administrator Certification Examination
  3. Waiver Update
  4. Certificate Distribution Update
  5. Delinquency Fee Update
  6. CEU Update
  7. General Information
  8. Training
  9. Applications
  10. Miscellaneous

Notice:  NEW Fee Structure for Administrator Examinations and Certificate Processing

PIN 21-11-CCLD – (Changes to Administrator Certification Program Fees).   

In accordance with Assembly Bill (AB) 135, modifications to the Administrator Certification Program fee schedule are effective July 1, 2021. The fee changes include new fees for the administrator certification examination and increases to existing fees for processing new and renewal Administrator certification applications.  Refer to PIN 21-11-CCLD for additional information about fee changes. 

The ACS has developed Frequently Asked Questions (FAQ) resources on fees for administrator applications and the administrator certification examination. If you have any questions regarding fee increases, please submit your questions to the corresponding email address listed below.

Notice: Waiver Update

  • PIN 21-24-CCLD - Governor’s Executive Order N-21-21 Regarding Coronavirus Disease 2019 (Covid-19) and the Expiration of Statewide Waivers in the Administrator Certification Program

For individuals seeking administrator recertification, the Department is waiving, until March 31, 2022, the requirement for administrators to take at least 20 hours of continuing education hours in person. Beginning April 1, 2022, Administrators will need to resume completing a minimum of 20 hours of in-person continuing education training to renew their administrator certificates. While the waiver is in effect, Administrators may meet the 40 hours of continuing education requirement through the completion of Department-approved online courses and/or Department-approved live trainings, including those that are being offered via live-stream. Administrators can opt to complete all 40 hours of continuing education training online. All other recertification requirements will be enforced. Refer to PIN 21-24-CCLD for additional information.

Change in Distribution Method of Administrator Certificates

Prospective and renewing administrators must include their email address on their Application for Administrator Certification, form LIC 9214 to ensure delivery of their administrator certificate via email.

Beginning July 1, 2021, the ACS will distribute administrator certificates in a locked portable document format (PDF) via email to certified administrators with an email address on file. Administrators without an email address on file will receive a hard copy certificate by mail.

The ACS has addressed this in PIN 21-09-CCLD - Administrator Certification Section: Change in Distribution Method of Administrator Certificates.

Delinquency Fee Update

Effective January 1, 2021, payment of a non-refundable delinquency fee of three hundred dollars ($300) will be required (as specified in regulations) in the following situations:

  • When an application for recertification is received after the certificate expiration date
  • When an incomplete application for recertification is received prior to the certificate expiration date, but the application does not become complete until after the certificate expiration date

An application to recertify a certificate which has been expired for four or more years will not be accepted, as the applicant must take the appropriate ICTP course again.

CEU Update

Beginning January 1, 2016 , only CEU courses approved by CDSS (or Regional Centers, where applicable) may be taken for credit toward administrator certificate renewal requirements. See sections 84064.3(b) (GH), 85064.3(b) (ARF) or 87407(b) (RCFE) of the updated regulations for details.



The ACS supports administrators in meeting initial and continuing education certification training requirements through the Core of Knowledge curriculum and the posting of a list of third-party administrator training vendors.

The ACS has a NEW resource for administrators; a comprehensive list of approved administrator training courses. Administrators can now review course lists by program to determine what courses best meet their training needs. Administrators can then contact the vendor for more information. Until further notice, course lists will be updated on a weekly basis.


*Note: Recommend use of mail service that provides delivery confirmation for administrator applications