Wildfire Resources and Information
Federal Emergency Management Agency (FEMA) Wildfire Disaster Assistance
If you sustained losses from the Northern California fires in Lake, Monterey, Napa, San Mateo, Santa Cruz, Solano, Sonoma, or Yolo Counties, you can now apply for assistance.
To begin the process:
1. Apply online
with the Federal Emergency Management Agency (FEMA)
800-621-FEMA (3362) or 800-462-7585 (TTY).
We encourage you to apply online whenever possible.
Assistance flyer: (English) (Espanol) (繁體中文) (简体中文) (한국어) (Tagalog)
Coronavirus Disease (COVID-19) Information
Beware of Vaccine Scam
We have been made aware of a phone-based COVID-19 vaccine scam targeting Long Term Care facilities in which a caller presents themselves as a CVS employee seeking to verify a COVID-19 clinic date. The fake call goes on to say that the facility is being awarded a $100 gift card from CVS, and that there will be a $4 fee to ship the gift card, for which specific financial information will be required. This scam may also come as voicemail message, asking for a call back, where the fraudulent offer above is made. CVS Health is NOT offering financial awards to facilities. Further, representatives of CVS Health will NEVER ask you for payment information. If you receive one of these calls, please do not provide them with any information and report the number and circumstances to the Federal Trade Commission. You can also call 1-877-382-4357.
Beware of Scammers Seeking to Exploit California’s COVID-19 Contact Tracing Program
Contact tracers do not ask for financial information, social security numbers or immigration status
Contact tracing has been conducted by local public health departments for decades to fight infectious diseases such as COVID-19. When someone tests positive for COVID-19, contact tracers identify those who have been in close contact with that person to slow the spread of COVID-19 and reduce outbreaks. This allows us to maintain our healthcare capacity and confidently modify our stay-at-home order. To prevent the spread of the virus, public health workers check symptoms and connect Californians with confidential testing. If you suspect that you have been contacted by a scammer, please contact your local public health department to verify that the call or message is valid, before providing ANY information.
COVID-19 Community-Based Outreach Campaign
The Labor and Workforce Development Agency (LWDA) and the California Department of Social Services (CDSS) are working in partnership with The Center at Sierra Health Foundation and the California Community Foundation to administer funding, as authorized by Senate Bill 115 (SB 115), to support outreach via community-based organizations. to disproportionately impacted populations, including workers in higher-risk industries. The outreach will prioritize interactive engagements designed to connect individuals with information and resources related to the COVID-19 vaccine, public health guidance, workers’ rights, and other State resources, including the public safety net. Community-based organizations selected to participate will be awarded funding to conduct outreach over a period of 6 months that will end in August.
California COVID-19 Community-Based Outreach Campaign: Community-Based Organizations funded by The Center at Sierra Health Foundation
California COVID-19 Community-Based Outreach Campaign: Community-Based Organizations funded by California Community Foundation
Frequently Asked Questions
Adult Protective Services Hotline
If you or someone you know needs protection from abuse and neglect, call the statewide Adult Protective Services hotline: (833) 401-0832. Individuals can enter their 5-digit ZIP code to be connected to their county Adult Protective Services staff, 7 days a week, 24 hours a day.
Foster Care Ombudsperson Hotline
If you are concerned about the care, placement, services, or rights of children in foster care, call the Foster Care Ombudsperson hotline: (877) 846-1602. Service is available 7 days a week, 8 a.m.-5 p.m.
Recognizing Child Abuse and Neglect Through Distance Learning
If you are an educator involved in distance learning, this guide from CDSS and CDE offers tips to help you fulfill your role as a mandated reporter of suspected child abuse and neglect.
For information on COVID-19, please visit:
Changes to the Public Charge Determination
The federal rules regarding public charge changed in February 2020. The Public Charge Guide is a resource for individuals and families with questions about the new federal public charge policy: (English) (Espanol)
. Benefits related to a declared public health emergency generally are exempt from the federal public charge policy.
Individuals in California seeking assistance may consult one of many state-funded organizations that provide legal services to immigrants. Click here for a list of immigration services providers funded by CDSS