Provider Information Notices (PINs) -
Home Care Services Program (HCS)

NOTE: Prior to June 2018, HCSB information currently being communicated in PIN form was communicated in the form of Webinars and emails.

To view HCS COVID-19 PINs by topic please visit the HCS COVID-19 PINs by Topic webpage.

2024

2024 HCS

• PIN 24-01-HCS - Transition Of Home Care Services Complaint Intake To The Centralized Complaint And Information Bureau

• PIN 24-05-CCLD - Guardian Training Webinar For Licenses And Providers
• PIN 24-04-CCLD - Guardian Training Webinar For Licenses And Providers
• PIN 24-03-CCLD -  Organizational Changes: Child Care Advocate and Technical Support Programs
• PIN 24-02-CCLD - Updated Guardian & Background Check Best Practices
• PIN-24-01-CCLD - Transparency Site

2023

• PIN 23-04-HCS - 2023 Chaptered Legislation Affecting Home Care Organizations: Summary And Implementation
• PIN 23-19-CCLD - Phase One (1) Launch Of The Administrator Certification Online Application Portal And Upcoming Webinar
• PIN 23-18-CCLD - Maintenance To Guardian System
• PIN 23-16-CCLD - Guardian Training Webinar For Licensees And Providers
• PIN 23-14-CCLD - Changes To Administrator Certification Training Requirements
• PIN 23-13-CCLD - (Supersedes PIN 21-07-CCLD) Preparation For Extreme Heat, Public Safety Power Shutoffs, And Wildfire Emergencies
• Translations: Español | 中文 | Tagalog
• PIN 23-02-HCS - (Supersedes PIN 22-02.2-HCS) Updated Coronavirus Disease 2019 (Covid-19) Guidance On Vaccinations, Masking, Screening, Testing, Isolation, And Quarantine
• PIN 23-03-HCS - Live Guardian webinar for all Home Care Organization
  Licensees on August 23, 2023, from 11:00 AM - 12:00 PM
• PIN 23-12-CCLD - Notifying Licensees Of New Public Disaster Response Webpage For The Community Care Licensing Division
• Translations: Español | 中文 | Tagalog
• PIN 23-11-CCLD - Notifying Licensees Using The Everbridge Emergency Notification System
• Translations: Español | 中文 | Tagalog
• PIN 23-08-CCLD - Criminal Background Clearance Transfer Request (LIC 9182) And Criminal Record Exemption Transfer Request (LIC 9188) Form Updates
• PIN 23-07-CCLD - Guardian Training Webinar For Licensees And Providers
• PIN 23-06-CCLD - Governor's Proclamation Of A State Of Emergency To Support Storm Response And Relief Efforts, And Authority To Waive Licensing Requirements
• Translations: Español | 中文 | Tagalog
• PIN 23-05-CCLD - Criminal Background Clearance Transfers - Updated Guidance
• PIN 23-04-CCLD - (Supersedes PIN 20-13-ASC, PIN 20-15-ASC, PIN 20-22-ASC, PIN 20-32-ASC and PIN 21-34-ASC) End Of Coronavirus Disease 2019 (Covid-19) State Of Emergency: Resuming Regular Reporting Requirements
• Translations: Español | 中文 | Tagalog
• PIN 23-01-HCS - Guardian Webinar for Home Care Organization Licensees
• PIN 23-03-CCLD - End Of State Of Emergency Related To Monkeypox (MPOX)
• Translations: Español |
• PIN 23-02-CCLD - Governor's Proclamation Of A State Of Emergency To Address Severe Winter Storms
• Translations: Español | 中文 |
• PIN 23-01-CCLD - Winter Storm Preparedness
• Translations: Español | 中文 | Tagalog

2022

• PIN 22-14-CCLD - Assembly Bill (AB) 1720 Implementation
• PIN 22-13-CCLD - Announcing the Community Care Licensing Complaint Web Page
• PIN 22-12-CCLD - Information On The Use Of The Child Abuse Central Index For State Licensed Facilities (LIC 198A Form)
• PIN 22-11-CCLD - Guardian Webinar for Licensees and Providers
• PIN 22-09-HCS - (Supersedes PIN 22-07-HCS) END OF STATE OF EMERGENCY RELATED TO CORONAVIRUS DISEASE 2019 (COVID-19) AND TERMINATION OF COVID-19 WAIVERS
• PIN 22-09-CCLD - Guardian Webinar For Licensees And Providers
• PIN 22-08-CCLD - Fingerprinting Instructions For Resource Family Approval (RFA) Relatives
• PIN 22-08-HCS - Home Care Aid Registration Forfeiture Letters 
• PIN 22-07-CCLD - Guardian Webinar for Licensees and Providers
• PIN 22-07-HCS - (Superseded by PIN 22-09-HCS) Governor's Executive Order N-11-22 Regarding Coronavirus Disease 2019 (COVID-19) And The Expiration of COVID-19 Waivers
• PIN 22-06-CCLD - Guardian Background Check Best Practices
• PIN 22-06-HCS - Use Of Over-The-Counter (OTC) Testing Kits And Availability of Binaxnow™ Antigen Testing Program For Coronavirus Disease 2019 (COVID-19)
• PIN 22-05-CCLD - Information And Resources Related To Monkeypox (MPX)
• Translations: Español | 中文 | Tagalog
• PIN 22-05-HCS - (Superseded by PIN 22-07-HCS) Governor's Executive Order N-04-22 Regarding Coronavirus Disease 2019 (COVID-19) and the Expiration OF COVID-19 Waivers
• PIN 22-04-CCLD - Announcing The COVID-19 Test To Treat Initiative
• Translations: Español | 中文 | Tagalog
• PIN 22-04-HCS - Updates To Home Care Services Bureau Forms
• PIN 22-03-CCLD - Seasonal Reminder Of Water Safety Requirements And Measures
• PIN 22-03-HCS - Home Care Organization License Renewal Process Reminders
• PIN 22-02.2-HCS - (Superseded by PIN 23-02-HCS) and (Supersedes PIN 22-02.1-HCS) Updated Registered Home Care Aide And Home Care Organization Staff In Direct Contact With Clients Or Prospective Clients Coronavirus Disease 2019 (COVID-19) Vaccination And Booster Requirements
• PIN 22-02.1-HCS - (Superseded by PIN 22-02.2-HCS) and (Supersedes PIN 22-02-HCS) Registered Home Care Aides And Home Care Organization Staff In Direct Contact With Clients Or Prospective Clients Coronavirus Disease 2019 (COVID-19) Vaccination And Booster Requirements
  • Supplemental Guidance for Provider Information Notice (PIN) 22-02.1-HCS: Registered Home Care Aides And Home Care Organization Staff In Direct Contact With Clients Or Prospective Clients Coronavirus Disease 2019 (COVID-19) Vaccination And Booster Requirements
• PIN 22-02-HCS - (Superseded by PIN 22-02.1-HCS) and (Supersedes PIN 21-11-HCS) Registered Home Care Aides And Home Care Organization Staff In Direct Contact With Clients Or Prospective Clients Coronavirus Disease 2019 (COVID-19) Vaccination And Booster Requirements
  • Supplemental Guidance for Provider Information Notice (PIN) 22-02-HCS: Registered Home Care Aides And Home Care Organization Staff In Direct Contact With Clients Or Prospective Clients Coronavirus Disease 2019 (COVID-19) Vaccination And Booster Requirements
• PIN 22-01-HCS - (Superseded by PIN 22-05-HCS) Governor's Executive Order N-21-21 Regarding Coronavirus Disease (COVID-19) and the Expiration of COVID-19 Waivers
• PIN 22-01-CCLD - Mailing Address Reporting Requirements

2021

• PIN 21-11-HCS (Superseded by PIN 22-02-HCS) and (Supersedes PIN 21-07-HCS) - Registered Home Care Aides and Home Care Organization Staff in Direct Contact with Clients or Prospective Clients Coronavirus Disease 2019 (COVID-19) Vaccination and Booster Requirements
• PIN 21-10-HCS - Influenza or "Flu", Novel Coronavirus Disease 2019 (COVID-19), Pneumonia and Infection Control Guidance
• PIN 21-22-CCLD - Care Provider Management Bureau (CPMB) Customer Service Updates And Background Check Information
• PIN 21-21-CCLD - COVID-19 Safety Recommendations For The Upcoming Holiday Season
• PIN 21-19-CCLD - Federal Department of Health and Human Services COVID-19 Provider Relief Fund Assistance
• Translations: Español | 中文 | Tagalog
• PIN 21-09-HCS - Rescission Of Statewide Waivers For Licensing Requirements Related To Tuberculosis (TB) Testing And Coronavirus Disease 2019 (COVID-19) Vaccine
• PIN 21-08-HCS - (Superseded by PIN 22-01-HCS) Governor's Executive Order N-12-21 Regarding Coronavirus Disease 2019 (COVID-19) And The Expiration Of COVID-19 Waivers
• PIN 21-07-HCS (Superseded by PIN 21-11-HCS) - Coronavirus Disease 2019 (COVID-19) Vaccination Requirement for All Registered Home Care Aides
• Translation: Español |
• PIN 21-06-HCS - Updates To Home Care Organization Renewal Process
• PIN 21-05-HCS - Coronavirus Disease 2019 (COVID-19) Resumption of In-Person Complaint Investigations
• PIN 21-05-CCLD - New Background Check Website
• PIN 21-04-HCS - (Rescinded with PIN 21-09-HCS) Statewide Waivers For Licensing Requirements Related To Tuberculosis (TB) Testing And Coronavirus Disease 2019 (COVID-19) Vaccine
• PIN 21-04-CCLD - Federal Emergency Management Agency Funeral Assistance Program For COVID-19 Funeral Expenses
• Translation: Español | 中文 | Tagalog
• PIN 21-03-HCS - (Rescinded with PIN 22-05-HCS) Statewide Waiver For Registration Status In Guardian For Affiliated Home Care Aides And Home Care Organization Staff
• PIN 21-02-HCS - Influenza or "Flu", Coronavirus Disease 2019 (COVID-19), And Pneumonia In Home Care Organizations
• Translation: Español |
• PIN 21-02-CCLD - Updates To The Implementation of Guardian
• PIN 21-01-HCS - Notice of Cal/OSHA Emergency Standards Concerning COVID-19 Infection Prevention
• PIN 21-01-CCLD - Benefits And Impacts Of The Implementation Of Guardian

2020

• PIN 20-44-ASC - Informational Call Regarding The Importance Of Keeping Residents Socially Engaged During The Coronavirus Disease 2019 (COVID-19) Pandemic
• PIN 20-30-CCLD - Notice Of Staffing Opportunities On The Employment Development Department's (EDD) CalJobs Website
• PIN 20-20-CCLD - Guardian User Account Access
• PIN 20-19-CCLD - Home Care Organizations Available To Assist With Temporary Staffing In Adult and Senior Care Facilities With Clients Who Have Tested Positive For Coronavirus Disease 2019 (COVID-19)
• Translation: Español
• PIN 20-18-CCLD - Food and Drug Administration Safety Notice Regarding Hand Sanitizers Containing Methanol
• Translation: 中文| Tagalog| Español
• PIN 20-16-CCLD - Discontinuation of the Child Abuse Central Index for State Licensed Facilities (LIC 198A FORM)
• PIN 20-14-CCLD - Guidance for Sanitizing Laundry and a Limited Waiver of Hot Water Temperature Limits in Care Facilities
• Translations: 中文 | Español | Tagalog
• PIN 20-12-CCLD - Updated Statewide Waivers for Background Check Requirements Due to Coronavirus Disease 2019 (COVID-19)
• PIN 20-11-CCLD - Community Care Licensing Division Online Resources on Coronavirus Disease 2019 (COVID-19
• Translations: 中文 | Español | Tagalog
• PIN 20-10-CCLD - Waiver of Administrator Certification Program Fees, License Fees, and Home Care Aide Registration Fees as a Result of Coronavirus Disease 2019 (COVID-19)
• Translations: 中文 | Español | Tagalog
• PIN 20-09-CCLD - Updated Statewide Waivers for Licensing Requirements Due to Coronavirus Disease 2019 (COVID-19)
• PIN 20-07-CCLD - Suspension of all Annual Inspections to Allow Technical Assistance for Licensees Regarding the Coronavirus 2019 Disease (COVID-19)
• PIN 20-06-CCLD - Cancellation of all Community Care Licensing Meetings
• PIN 20-05-CCLD – Community Care Licensing Division E-Mail Address for Coronavirus Disease 2019 (COVID-19) - Related Questions
• Translations: 中文 | Español | Tagalog
• PIN 20-04-CCLD – Governor's Proclamation of a State of Emergency to Address Novel Coronavirus (COVID-19)
• Translations: 中文 | Español
• PIN 20-04-HCS - Notice of Remote Inspections and Investigations for Home Care Organizations
• Translations: 中文 | Español | Tagalog
• PIN 20-03-HCS - General Precautions, Best Practices, Use of Personal Protective Equipment, and Affiliated Home Care Aide Training Requirements
• Translations: 中文 | Español | Tagalog
• PIN 20-02-HCS - Informational Call Regarding COVID-19 Physical Distancing, Isolation And Disinfection Procedures
• Translations: 中文 | Tagalog
• PIN 20-01-HCS - Survey to Determine Home Care Organization Personnel Availability
• Translations: 中文 | Español | Tagalog

2018

• PIN 18-01-HCS - Provider Information Notices for Home Care Organizations
• PIN 18-02-HCS - Licensed Versus Unlicensed Home Care Services Fact Sheet