Provider Information Notices (PINs) -
Home Care Services Program (HCS)

NOTE: Prior to June 2018, HCSB information currently being communicated in PIN form was communicated in the form of Webinars and emails.


  • PIN 21-06-HCS - Updates To Home Care Organization Renewal Process
  • PIN 21-05-HCS - Coronavirus Disease 2019 (COVID-19) Resumption of In-Person Complaint Investigations
  • PIN 21-05-CCLD - New Background Check Website
  • PIN 21-04-HCS - Statewide Waivers For Licensing Requirements Related To Tuberculosis (TB) Testing And Coronavirus Disease 2019 (COVID-19) Vaccine
  • PIN 21-04-CCLD - Federal Emergency Management Agency Funeral Assistance Program For COVID-19 Funeral Expenses
  • Translation: Español | 中文 | Tagalog
  • PIN 21-03-HCS - Statewide Waiver For Registration Status In Guardian For Affiliated Home Care Aides And Home Care Organization Staff
  • PIN 21-02-HCS - Influenza or "Flu", Coronavirus Disease 2019 (COVID-19), And Pneumonia In Home Care Organizations
  • Translation: Español |
  • PIN 21-02-CCLD - Updates To The Implementation of Guardian
  • PIN 21-01-HCS - Notice of Cal/OSHA Emergency Standards Concerning COVID-19 Infection Prevention
  • PIN 21-01-CCLD - Benefits And Impacts Of The Implementation Of Guardian


  • PIN 20-44-ASC - Informational Call Regarding The Importance Of Keeping Residents Socially Engaged During The Coronavirus Disease 2019 (COVID-19) Pandemic
  • PIN 20-30-CCLD - Notice Of Staffing Opportunities On The Employment Development Department's (EDD) CalJobs Website
  • PIN 20-20-CCLD - Guardian User Account Access
  • PIN 20-19-CCLD - Home Care Organizations Available To Assist With Temporary Staffing In Adult and Senior Care Facilities With Clients Who Have Tested Positive For Coronavirus Disease 2019 (COVID-19)
  • Translation: Español
  • PIN 20-18-CCLD - Food and Drug Administration Safety Notice Regarding Hand Sanitizers Containing Methanol
  • Translation: 中文| Tagalog| Español
  • PIN 20-16-CCLD - Discontinuation of the Child Abuse Central Index for State Licensed Facilities (LIC 198A FORM)
  • PIN 20-14-CCLD - Guidance for Sanitizing Laundry and a Limited Waiver of Hot Water Temperature Limits in Care Facilities
  • Translations: 中文 | Español | Tagalog
  • PIN 20-12-CCLD - Updated Statewide Waivers for Background Check Requirements Due to Coronavirus Disease 2019 (COVID-19)
  • PIN 20-11-CCLD - Community Care Licensing Division Online Resources on Coronavirus Disease 2019 (COVID-19
  • Translations: 中文 | Español | Tagalog
  • PIN 20-10-CCLD - Waiver of Administrator Certification Program Fees, License Fees, and Home Care Aide Registration Fees as a Result of Coronavirus Disease 2019 (COVID-19)
  • Translations: 中文 | Español | Tagalog
  • PIN 20-09-CCLD - Updated Statewide Waivers for Licensing Requirements Due to Coronavirus Disease 2019 (COVID-19)
  • PIN 20-07-CCLD - Suspension of all Annual Inspections to Allow Technical Assistance for Licensees Regarding the Coronavirus 2019 Disease (COVID-19)
  • PIN 20-06-CCLD - Cancellation of all Community Care Licensing Meetings
  • PIN 20-05-CCLD – Community Care Licensing Division E-Mail Address for Coronavirus Disease 2019 (COVID-19) - Related Questions
  • Translations: 中文 | Español | Tagalog
  • PIN 20-04-CCLD – Governor's Proclamation of a State of Emergency to Address Novel Coronavirus (COVID-19)
  • Translations: 中文 | Español
  • PIN 20-04-HCS - Notice of Remote Inspections and Investigations for Home Care Organizations
  • Translations: 中文 | Español | Tagalog
  • PIN 20-03-HCS - General Precautions, Best Practices, Use of Personal Protective Equipment, and Affliliated Home Care Aide Training Requirements
  • Translations: 中文 | Español | Tagalog
  • PIN 20-02-HCS - Informational Call Regarding COVID-19 Physical Distancing, Isloation And Disinfection Procedures
  • Translations: 中文 | Tagalog
  • PIN 20-01-HCS - Survey to Determine Home Care Organization Personnel Availability
  • Translations: 中文 | Español | Tagalog


  • PIN 18-01-HCS - Provider Information Notices for Home Care Organizations
  • PIN 18-02-HCS - Licensed Versus Unlicensed Home Care Services Fact Sheet

Contact Us

Community Care Licensing Division
Home Care Services Bureau
744 P Street MS 9-14-90
Sacramento, CA 95814

Phone: (877) 424-5778
Fax: (916) 651-5600

CCLD Complaint Hotline

If you see something, let us know!

To file a complaint regarding a state licensed community care facility or child care facility visit our Complaint Hotline Page for contact information and more.


CCLD Services and Notifications